Question about Toyota CPO Gold and factory accessories
I bought a used Tacoma. The dealer told me it had an aftermarket tonneau cover which had to be removed. After the sale I found out it was a factory cover which was removed prior to sale due to missing hardware. I have both the Monterey sticker which shows it was a factory accessory and the dealer's repair ticket which states the factory cover was removed and the truck bed rail covers were replaced because the rails which come with a cover are notched.
The 180 point inspection passed every check.
Am I entitled to a factory cover? Unless I'm mistaken factory accessories need to be repaired or replaced to be certified Gold.
The dealer claims I am not because they didn't advertise it with a cover and it was removed prior to sale. I think the advertisement did include a cover but I didn't take a screenshot of it and it's long gone.
I also only got one key fob. The sales person lied and told me I was only entitled to one. After ghosting me for three months the dealer is now correcting that and will give me a second key fob.