u/Agreeable-Poem-9597

▲ 6 r/CustomerVoicePakistan+1 crossposts

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My friend booked the top of the line variant of Jaecoo by paying a hefty booking amount of Rs. 15 Lakh, while the remaining amount was around Rs. 63 Lakh. At the time of booking, the authorized dealer in Bahria Town Lahore clearly assured that there would be NO cancellation charges if he decided to withdraw later.

But now, after seeing unfavorable reviews and complaints from many customers regarding Jaecoo, he decided to cancel the booking for peace of mind. Shockingly, the dealer is now demanding cancellation charges based on the TOTAL vehicle price instead of the booking amount. 😳

This is completely unfair and against the commitment made at the time of booking. Customers should not be trapped through false promises and hidden conditions after investing their hard-earned money.

We trusted an authorized dealership, not a roadside showroom.

Now he decided to take this matter to Consumer Court to seek justice and teach a lesson to those dealerships that think customers can be manipulated easily.

⚖️ Consumers have rights.

⚠️ Always get every commitment in writing before making any booking.

📢 Share this so others stay aware before investing in Jaecoo.

#Jaecoo #ConsumerRights #Lahore #BahriaTown #Pakistan #CarBooking #ConsumerCourt #CustomerExperience #AutoIndustry #JusticeForConsumers

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u/Agreeable-Poem-9597 — 6 days ago