I want to share this clearly because this caught me off guard and might help others avoid the same situation.
My situation
I was on a 30 Mbps plan
My billing cycle resets on the 6th of every month
On 2nd May, I upgraded to a 100 Mbps plan
After 12 hours, my speed increased to 100 Mbps
So upgrade did go through properly
But the I was given only 100 GB of high-speed data until my billing cycle resets on 6th May
After that, I’d need to either:
Wait for reset, or
Buy a data add-on
The plan itself is advertised as:
“Unlimited” (with ~1000 GB FUP per month)
But what actually happened:
I didn’t get the full 1000 GB
I got only ~100 GB because I upgraded mid-cycle
The real problem
This was NOT clearly disclosed:
Not during upgrade
Not in the app UI
Not in any obvious way before payment
Everything just said “unlimited”
I only found out after I’ve already paid
Why this matters
Most people upgrading mid-cycle will assume:
They’ll get full benefits immediately
Feels like a scam but legally nothing can be done in this.