A customer bought a bag from me and it was shipped via Gojitsu. Since eBay doesn't have this courier service in its system, it doesn't display the tracking status. About 25 days later, the customer opened a claim stating they hadn't received the package, saying "eBay doesn't show it as delivered." However, if you enter the tracking code on the courier's website, it shows as delivered, and there are two photos of his house as proof of delivery (the photos match his house on Google Maps and Zillow). But because eBay doesn't support tracking for this specific courier, it won't show the correct status. I had a similar claim six months ago where eBay sided with the buyer, who later admitted he actually received the package and mocked me for it.
u/Aggravating_Energy56 — 7 days ago