LOCKED ACCOUNT
My Instagram account got locked after suspicious activity, and I think someone may have accessed it because I found a post and a story uploaded that were not mine. (They were Elon Musk twitter profile, that’s why i’m saying ‘may have accessed’)
Now Instagram says “Device not recognized” even though I’m using the same old phone I always used for this account. It also asks for a backup code for two-factor authentication, but I never set up 2FA myself, so I don’t have any backup codes.
I tried:
\- same device
\- same Wi-Fi
\- browser instead of app
\- forgot password
\- hacked account recovery
\- trusted friends option
Nothing works. Every time it goes back to “Device not recognized” or asks for backup codes.
The account is not personal, so video selfie verification is not really useful.
Has anyone dealt with this before? Is there any way to recover it if someone enabled 2FA on my account?
Please help 😭😓