Missing filter
I’ve left sky internet and yesterday I switched to my new hub . I unplugged everything and somewhere between unplugging it and packing it into the box the micro filter (think that’s the right name) had completely disappeared!! I have searched everywhere, even checked clothes I took upstairs in the morning and my garden in case my dog carried it out ( unlikely ) , pulled my bins out, tipped the sofa and I cannot find it for the life of me, will sky penalise me if I return the hub without it?