r/skytv

I’ve left sky internet and yesterday I switched to my new hub . I unplugged everything and somewhere between unplugging it and packing it into the box the micro filter (think that’s the right name) had completely disappeared!! I have searched everywhere, even checked clothes I took upstairs in the morning and my garden in case my dog carried it out ( unlikely ) , pulled my bins out, tipped the sofa and I cannot find it for the life of me, will sky penalise me if I return the hub without it?

Anyone from Ireland who is in the same boat as me?

So I use SKY TV essential and Im watching Sopranos and other Sky Atlantic shows. So Sopranos moved to HBO max and when I open my playlist - it redirects me to HBO Max. I cannot use it as HBO MAX isn't included in Sky essential. I still can watch it by pressing 'Continue watching option. But My skip ads button is gone (I pay for skip ads and I had a youtube like skip ads button on screen. Now shows which moved to hbo max doesn't have that - I have to fast forward it.) Anyone else in same boat?