I was looking at Shaw's basic TV package and the majority of the channels I have no use for. Why can't we pick the channels we want and pay $3-$5 for each channel? Why pay for something we have no use for and probably will never look at? All I'm intersted in is 3 channels and not 23.
Okay, I realize that my experiences with Shawgers probably aren't typical based on what I've seen on the Shaw and especially the Rogers subreddits. But, I had another successful interaction with Shaw today.
I called just after 9 AM MDT to see what kind of deal I could get if I renewed my internet value plan that expires in July early. I got through to a very pleasant and knowledgeable agent after a couple of rings (of course, after the automated telephony routine). My request was to maintain what I currently have for the same price for another two years, which is 500 Mbps at $60/mo. The best the agent could offer was 1GB for $70/mo. plus a $100 credit. I don't need 1GB but I thought the offer was win-win. I have noticed that when I'm streaming on two TVs (Xfinity boxes connected to my Shaw internet service, not the Shaw IPTV modem), surfing on my Macbook seems to slow down. Maybe the 1GB will be helpful for this scenario.
The upgrade to 1GB occurred while I was still on the phone with the agent. Yes, maybe I could have gotten the same or even a better deal if I had waited to closer to the expiry date or switched providers after expiry (and then be enticed back by Shawgers) but I'm totally okay with this outcome.
The best offer I could get when logged into the Shawgers portal was $80 for 500 Mbps and $85 for 1GB with no one-time credit.
I’ve had my older Firestick for a many years now, and until recently it would pull around 200 to 250 Mbps and sometimes over 300 Mbps on my 1 Gbps connection over 5 GHz Wi-Fi. Recently it dropped to about 12 to 15 Mbps.
I also tested a newer 4K Max 2nd gen on a clean setup with only factory-installed apps, and that one only does slightly better at around 20 to 30 Mbps.
I’ve already done the usual troubleshooting. Other devices on the same 5 GHz Wi-Fi, including phone, tablet, and PC, are all fine, so this is not a general Wi-Fi issue in my home.
The modem/router is very close to the Firestick, and I also tested moving it around with no meaningful difference. Band steering is already disabled.
The part that makes this hard to dismiss is this: when I connect the Firestick through my laptop’s mobile hotspot, with the laptop connected to the XB7 by Ethernet, Firestick speeds return to normal.
So the Firestick is still capable of normal speeds, and the connection itself is still capable of normal speeds, just not when the Firestick is talking directly to the XB7 over Wi-Fi.
At that point I think this starts to look less like weak signal or generic congestion and more like some kind of XB7-side handling issue with Fire TV devices, whether that is firmware bug, compatibility, traffic classification, security filtering, or something else along those lines.
I’m not claiming I’ve proven intentional throttling. What I am saying is that the problem only shows up when the Firestick is connected directly to the XB7, and disappears when that path is changed. That makes a gateway-side issue look a lot more plausible than the usual “your Firestick, modem, or Wi‑Fi just sucks” explanation.
Mostly wondering if anyone else on Rogers/Shaw with an XB7 has seen Firesticks or other streaming devices fall off a cliff like this while everything else on 5 GHz stays normal.
Interesting. I dropped my Shaw tv internet over the escalated price, having risen to over $200. End of term? I was paying by the email; reading the bill in the app was impossible to check the details as it froze on its graphic opening page. Maybe if I deleted and reinstalled it but anyway.
I could afford my bill but not on an ongoing basis. I moved to Bell just under a month ago. Internet and a stream is fine. The adequate bandwidth under Bell was fine for a single general and streams but Shaw doesn't go below 300. I was pleasantly surprised Bell (expecting 100) intro'ed me with the 300 at the lower non advertised price.
Sent my equipment back. Now, to the title here, Shaw sent an email, performance issues and problems, via a survey. But, i see, like my contract term i couldn't see in the email, i tapped the survey and read it's expired.
No actual intent in my concerns just pro forma.
I’m a Shaw customer and am travelling to the UK next week and want to be able to watch some of my PVR’d shows on my iPad using the Roger’s Xfinity streaming app.
Will it work using a VPN?
And can someone suggest one for my iPad? I’m leaning towards Surfshark or maybe NordVPN.
Thanks in advance!
looking to switch to shaw but I dont want wifi junk. is it possible to use my coda56 ?
I’m asking about this problem again as it still persists. Problem just started out of nowhere. I’m using an IPad Pro & IPhone 13. Using the IOS Mail app. Same problem on both devices.
I can receive emails fine but when I send an email it always fails. I get “cannot connect to outgoing mail server for mail.shaw.ca”. This happens on my home wifi network. I have the XB7 modem from Shaw.
But if I go to a public wifi it works. I can send emails. Also works if I turn off wifi on my phone and use cellular.
I’ve deleted and reinstalled my email a few times and it doesn’t help. Restarted router too.
Shaw is giving me the runaround saying it an Apple issue. But I don think it is if it works on public wifi and cellular using the same mail app.
Sending emails on their Webmail portal also works fine.
Would resetting the modem to factory settings and reinitiating my wifi help? Would that reset everything and clear out any sort of filter blocking me from sending emails?
Thanks for any help.
My family member has a Shaw email, and can’t get into it for 2 days now. I contacted shaw/rogers tech support, and the agent advised that the email login servers are down, but it felt like they were just trying to get me off the phone. I tried the webmail and couldn’t get into it either, but it’s unclear if it’s a password issue or not on my end.
Just wanted to see if anyone else’s Shaw domain email is currently working?
Thank you in advance!
I am switching wifi providers from Shaw to Bell and the installation and the switch will occur on Saturday May 9th. However, when all of this was initiated last Saturday(meeting with Bell) I’ve noticed that my wifi has considerably become shittier. Is this something common that Shaw is deliberately sabotaging my current wifi because they are aware that we are switching? Or am I being delusional. I work from home and spend a lot of time on a computer outside of work so I do use the wifi definitely more than the average person and I’ve noticed a difference in the speeds/quality of my internet.
I got charged for 2 unreturned equipment though I had returned everything (returned 5, got confirmation for 2). Should have followed up when that happened. I didn't take photos of the equipment either. What are my options?
My iPhone Appstore said I had an update for MyRogers (Shaw) version 1.16.10, so I updated and now it's not working, can't login. I get a message that says...
Upgrade to the latest version
This app version is no longer supported.
Visit the app store to upgrade to the latest
version.
Upgrade now
I did that and running the latest version... Now what can I do?
The What's New says it was updatd 1 hour ago... did i update to soon?
There was also a Rogers Xfinity update and that works just fine
