u/SleepheadAir

I’ve had my older Firestick for a many years now, and until recently it would pull around 200 to 250 Mbps and sometimes over 300 Mbps on my 1 Gbps connection over 5 GHz Wi-Fi. Recently it dropped to about 12 to 15 Mbps.

I also tested a newer 4K Max 2nd gen on a clean setup with only factory-installed apps, and that one only does slightly better at around 20 to 30 Mbps.

I’ve already done the usual troubleshooting (this includes rebooting/resetting the modem). Other devices on the same 5 GHz Wi-Fi, including phone, tablet, and PC, are all fine, so this is not a general Wi-Fi issue in my home.

The modem/router is very close to the Firestick, and I also tested moving it around with no meaningful difference. Band steering is already disabled.

The part that makes this hard to dismiss is this: when I connect the Firestick through my laptop’s mobile hotspot, with the laptop connected to the XB7 by Ethernet, Firestick speeds return to normal.

So the Firestick is still capable of normal speeds, and the connection itself is still capable of normal speeds, just not when the Firestick is talking directly to the XB7 over Wi-Fi.

At that point I think this starts to look less like weak signal or generic congestion and more like some kind of XB7-side handling issue with Fire TV devices, whether that is firmware bug, compatibility, traffic classification, security filtering, or something else along those lines.

I’m not claiming I’ve proven intentional throttling. What I am saying is that the problem only shows up when the Firestick is connected directly to the XB7, and disappears when that path is changed. That makes a gateway-side issue look a lot more plausible than the usual “your Firestick, modem, or Wi‑Fi just sucks” explanation.

Mostly wondering if anyone else with Firesticks or other streaming devices fall off a cliff like this while everything else on 5 GHz stays normal.

reddit.com
u/SleepheadAir — 14 days ago
▲ 5 r/shaw+1 crossposts

I’ve had my older Firestick for a many years now, and until recently it would pull around 200 to 250 Mbps and sometimes over 300 Mbps on my 1 Gbps connection over 5 GHz Wi-Fi. Recently it dropped to about 12 to 15 Mbps.

I also tested a newer 4K Max 2nd gen on a clean setup with only factory-installed apps, and that one only does slightly better at around 20 to 30 Mbps.

I’ve already done the usual troubleshooting. Other devices on the same 5 GHz Wi-Fi, including phone, tablet, and PC, are all fine, so this is not a general Wi-Fi issue in my home.

The modem/router is very close to the Firestick, and I also tested moving it around with no meaningful difference. Band steering is already disabled.

The part that makes this hard to dismiss is this: when I connect the Firestick through my laptop’s mobile hotspot, with the laptop connected to the XB7 by Ethernet, Firestick speeds return to normal.

So the Firestick is still capable of normal speeds, and the connection itself is still capable of normal speeds, just not when the Firestick is talking directly to the XB7 over Wi-Fi.

At that point I think this starts to look less like weak signal or generic congestion and more like some kind of XB7-side handling issue with Fire TV devices, whether that is firmware bug, compatibility, traffic classification, security filtering, or something else along those lines.

I’m not claiming I’ve proven intentional throttling. What I am saying is that the problem only shows up when the Firestick is connected directly to the XB7, and disappears when that path is changed. That makes a gateway-side issue look a lot more plausible than the usual “your Firestick, modem, or Wi‑Fi just sucks” explanation.

Mostly wondering if anyone else on Rogers/Shaw with an XB7 has seen Firesticks or other streaming devices fall off a cliff like this while everything else on 5 GHz stays normal.

reddit.com
u/SleepheadAir — 14 days ago

I've had my first gen Firestick for a few years now. I bought a second gen when on sale but didn't find a need to connect it until today.

I used to get around 200-250 Mbps on 1 GB connection. Now, it's 12-15 on the first gen and 20-30 Mbps on the second gen with only factory installed apps.

I've performed the usual troubleshooting steps. I have no issue with other devices (tablet, phone, PC, etc) connected to the same 5 Ghz Wi-Fi band.

I connected the brand new 4K Max 2nd gen stick and it performed slightly better. My router/modem is inches away from the FS. I moved it 5 feet away with no difference.

Unfortunately, my troubleshooting is quite limited. Being a senior on a fixed income, we use the ISP router/modem. Settings are effectively locked.

Most importantly, I must re-emphasize I have no issues with wi-fi on on an iphone, Samsung tablet, etc.

Did maybe a firmware update break something, neighbor's Wi-Fi cause interference or is it something else?

Update: I used my laptop as an AP (hotspot) connected to the same network (RJ45) and speeds are fine with the Firestick when I connected. It seems something has changed either with Firestick firmware or my ISP modem/router's firmware limiting the speeds.

reddit.com
u/SleepheadAir — 14 days ago