r/servicenow

After Party Tickets for Knowledge'26 - Non-Attendee Guest?

Hi everyone! I just finalized my schedule and am lucky enough to be staying for the after-party. My partner is a huge '90s pop fan and would love to see BSB, but he's not an attendee of Knowledge'26.

I was able to get a ticket for myself. Is there a way to get one for him as well? Is there an on-site kiosk or another option for purchasing guest tickets?

Thanks so much in advance, really appreciate any help!

Saw a bunch of people in the comments saying it's their first time. Wrote this for you guys.

Book the labs early. Like before you even book your flight early. I missed two I actually wanted because I thought I'd sort it out when I got there. You won't.

Don't try to see everything. I had my whole schedule mapped out and ditched half of it by day two. Just pick a theme and go deep on that, you'll retain something actually useful.

The hallway conversations are not a cliche. They're genuinely better than sitting in a packed session watching someone read off slides. Talk to people in the lunch line, at the coffee spots, everywhere.

Stay where other attendees are staying if you can. The impromptu dinners and lobby conversations after hours are lowkey the best part of the whole thing.

Don't skip the side events thinking they're just networking fluff. I almost did. Would've missed some of the most useful conversations I had all week.

Come with actual problems. Not "I want to learn about AI." Specific things your org is stuck on. You will get so much more out of every conversation.

And download the app and sort your schedule before you land. Figuring it out on day one while also trying to navigate the venue is a mess.

That's honestly it. K25 was great but I left knowing I could've gotten way more out of it. Hopefully this saves someone the same feeling.
Anyone else have stuff to add?

I had my CIS DF today, and I failed any one share some tips or resources which i should study for This exam iam Frustrate very Glad to connect if anyone could help..

We are trying to migrate portfolio management from Mega Hopex to Service Now EA/APM. we want to do the mappings of all applications from hopex to ea. currently we have it infrastructure also mapped as applications.

So not really getting how to figure out.

Hello!

I'm a Senior PM with 9 years of experience in commercial project delivery (lighting). I have my PMP, PSM I, AZ-900, and AI-900. I've been pursuing IT PM but due to no formal IT background I'm pivoting toward ServiceNow implementation PM, specifically targeting internal company roles rather than consulting firms.

WLB is a top priority for me, I have a wife and two young kids. I understand go-lives are intense and I'm willing to accept that. Outside of go-lives I'm hoping for reasonable structure and predictability.

My goal is to get as close to $200K as possible in 5 years in NYC.

The below is my gameplan, can you please share your feedback?:

1. Pass CSA in the next 4 weeks - studying with ServiceNow Now Learning, Udemy, and SkillCertPro
   1a. Start applying for internal ServiceNow PM jobs
2. Sit CIS-Data Foundations immediately after CSA while it's still free (June 30 deadline) - study plan TBD
3. Get ITIL 4 Foundation after that
4. After the required experience, get the ITSM cert

My specific questions:

1. Is this cert sequence right for someone targeting internal implementation PM or would you sequence differently?

2. I currently make $110K with excellent WLB at my current job. I'm knowingly taking a risk by changing industries but I'm confident I want to move into IT and I feel now is the right time to make that leap while I have the energy and runway to do it.
   I've seen several posts here where people successfully transitioned into ServiceNow and it changed their career trajectory. But I've also seen concerns about the market getting saturated.
   Do you think pursuing ServiceNow implementation PM is a smart move? Am I setting myself up for a real career upgrade or am I chasing something that's getting too competitive to break into without a technical background?

3. My biggest fear: I'll finish my certs and every listing will still require 3+ years of ServiceNow experience I don't have. How did you break the experience paradox when you were starting out?

4. Beyond implementation PM - what other entry-level ServiceNow roles would build real IT experience and be accessible with a strong PM background and CSA cert? I'm open to ServiceNow BA, IT Change Manager, ITSM Analyst - anything that gets me inside the ecosystem.

5. For those working internally at a company using ServiceNow rather than at a partner or consulting firm - is the WLB genuinely better? And roughly how many go-lives per year should I expect at the internal level?

6. Any advice on finding a job after my CSA other than just refreshing job boards and applying? (I will of course network to the best of my ability)

Any honest feedback is genuinely appreciated. I've done a lot of research but would much rather hear from the feedback of professionals. Thank you!!

Could anyone please help me with mid server installation for SAM pdi, from scratch. I have Windows Home and Office 2021.

Curious how others are handling this…

We’ve been seeing a pattern where teams hit a wall once they try to go beyond basic ServiceNow reporting. Things like:

• APIs slowing down or timing out with larger datasets
• Data not syncing reliably for dashboards
• Performance concerns when pulling too much data
• Difficulty getting data into tools like Power BI or other analytics platforms

It feels like ServiceNow has all the data you need, but actually using it at scale is a different story.

We’re hosting a webinar on this topic and digging into what’s actually working for teams that need real-time dashboards, advanced analytics, or are starting to explore AI use cases.

We’ll cover:

• Different ways to get data out of ServiceNow (and where they break)
• How to avoid performance issues from heavy reporting/API usage
• What a scalable setup looks like for dashboards and analytics
• How teams are preparing ServiceNow data for AI/ML

Not trying to pitch anything, just sharing because this keeps coming up and we’ve found some useful patterns.

If you’re dealing with this, might be worth checking out our upcoming webinar: https://attendee.gotowebinar.com/register/3876158274031625056?source=socialmedia

Also curious, what’s been your biggest challenge getting ServiceNow data into dashboards or analytics tools?