Anyone else struggling to get usable data out of ServiceNow for dashboards/analytics?
Curious how others are handling this…
We’ve been seeing a pattern where teams hit a wall once they try to go beyond basic ServiceNow reporting. Things like:
- APIs slowing down or timing out with larger datasets
- Data not syncing reliably for dashboards
- Performance concerns when pulling too much data
- Difficulty getting data into tools like Power BI or other analytics platforms
It feels like ServiceNow has all the data you need, but actually using it at scale is a different story.
We’re hosting a webinar on this topic and digging into what’s actually working for teams that need real-time dashboards, advanced analytics, or are starting to explore AI use cases.
We’ll cover:
- Different ways to get data out of ServiceNow (and where they break)
- How to avoid performance issues from heavy reporting/API usage
- What a scalable setup looks like for dashboards and analytics
- How teams are preparing ServiceNow data for AI/ML
Not trying to pitch anything, just sharing because this keeps coming up and we’ve found some useful patterns.
If you’re dealing with this, might be worth checking out our upcoming webinar: https://attendee.gotowebinar.com/register/3876158274031625056?source=socialmedia
Also curious, what’s been your biggest challenge getting ServiceNow data into dashboards or analytics tools?