r/publix

So we are getting a new Publix Sub in three varieties of brisket?

☺️

In my dept we only get 30 min breaks and right as I'm about to go order someone comes out of nowhere as I'm standing at the deli counter and they help them. I'm totally ignored. I want to complain but feel like complaining where you work is just a bad idea.

How many of you have a manager that is absolutely useless. They do nothing, they always disappear and if they were let go you wouldn't even miss them. I know I've had several in my time with Publix, I also have had the best manager I have ever worked for.

So is it a universal Publix thing that our deli’s absolutely suck butt?

I only ever hear negative things about the customer service or experience, but I hear great things about the actual products

Why are we okay with such low wages? 7/10 people including managers in my department can’t afford to live on their own. Bills, groceries and basic necessities keep going up and Publix keeps making more profits but you can work hard for a year and see a 25 cent raise. Pay caps are overwhelmingly low compared to other grocery stores. What keeps you at your position? Genuinely curious

She only became a manager about two years ago, and I’ve been working at this store since March 2025. Now she’s suddenly telling me I can’t wear bandanas. No one mentioned that during my interview, and I’ve been wearing bandanas with my braids the entire time I’ve worked here. I’ve even walked past other managers who never said anything. But yesterday, the customer service manager, and I’m a bagger, told me bandanas aren’t allowed and said she should have remembered to tell me earlier.

I get it. Rules are rules. But that should have been addressed a long time ago, not a year later. It’s April 2026 now. If it was really an issue, why wait this long?

And honestly, it’s not just that. She micromanages constantly. There is already a set schedule for carts, but she still sends multiple people out to check them, sometimes every fifteen minutes. It feels unnecessary and stressful. A lot of employees are annoyed by it. She is not mean, but the way she hovers makes it hard to relax or just do your job normally.

The other customer service manager is much more laid back. She trusts the schedule and does not keep sending people out over and over. When the micromanaging manager is there, my anxiety goes up because it feels like I am always being watched or about to be corrected for something.

I was working on an express lane today, and while I was checking a customer out, another woman came up and started putting her stuff on the belt. She then walked off without saying a word, so I could only assume that she realized she forgot something and was going to get it. I went ahead and scanned and bagged her stuff. Eventually, another customer walked up with just one item and the other lady was still nowhere to be seen, so I saved her transaction and quickly rang up the woman with the one item. The other lady then came back as the woman was running her card. It took literally five seconds for her to tap her card, grab her item, and for me to recall the other lady's transaction on the screen. But she was pissed that I "helped someone else". And as it turned out, the half gallon of milk she had gotten was supposedly leaking (I didn't notice it leaking when I scanned it, but whatever), so she'd gone back to grab another one. She then complained that she "had a bad foot" and had to walk back there to get it herself because "there was no one here to help me." Yeah...this is the express lane and I don't typically have a bagger. If you'd simply opened your mouth and let me know that you needed another milk, I would have gladly called someone over to go get it for you. Then she said how whoever stocked the milk should have noticed it leaking (even though she didn't notice it till she got to the register, and I didn't notice it, so clearly it wasn't super obvious and the dairy clerk is human too), and told me again what "poor customer service" it was for me to ring up the other lady before she got back. Yep, I'm so sorry I can't read minds and that I didn't make the lady with one item just stand there and wait when I had no idea when you were coming back.

Shout out to all the contenders, your time is coming!

im still fairly young but i definitely do not look the part but i have been going to the same publix for years and i do know some of the people but im just wondering is it rlly a bad thing if im doing that or do they just not care

Only explanation I can come up with at this point. It happens so frequently that i think it’s gotta be in the CBTs to block either side of the doorway in a big circle and chatter about vacations.

And if you’re trying to get through they just stand there looking at you with this expression as if they have no idea why you’d be trying to go into or out of the backroom.

If theyd move even the slightest to let you through thatd be great but they just stand there doing their best Gandalf impression

Okay so.,, as a pub sub enjoyer (and employee who eats them regularly..) I have been craving a pizza like sub. (Kinda like the old Arby’s pizza sliders) Is there any way to possibly order a sub like this using the app ?? I would try and go through the line but it is ABYSMAL at my break times… HELP A BAKERY GAL OUT I NEED THIS SUB !!!

I'm a new worker in the deli at my local Publix which just opened two years ago. I have 20 years of food experience and manager experience but I have to start at the bottom of the food chain in order to move up at Publix. lately I've been working in the deli making pubsubs and today I had an oh-so wonderful gentleman bless me with his presence. here is our fun filled interaction.

G: white, turkey, lettuce, tomato, Mayo *walks away*

Me: Sir, Sir can you come back please! I didn't catch all that!

G: *starts in again*

M: Wait Wait Wait. You won't white bread? You want turkey? Publix or boar's Head?

G*sighs angrily*

M*start putting together sandwich, putting cheese on sandwich*

G: give me another slice of cheese It's not full

M: okay sir extra cheese is a dollar is that okay?

G: It's not even f****** full What do you mean it's a dollar?!

M: sorry sir that's just the pol-

G: keep it f*** this place and f*** your stupid sandwiches! *storms off to customer service, starts ripping into the autistic customer service rep before walking out*

Publix worker is really put up with a lot of shit.

i’ve been working for publix for 4 years and i’m making 16.75 i feel im underpaid and ready to ask for a raise just wanted some second opinions