r/presonus

I just bought a second hand Presonus Revelator io 24 and I'm looking up how to use it and apparently you have to register it with purchase date and serial number in order to use it, but I have no idea what its original purchase date is and when I tried putting in a random date with the serial number on the bottom (in the picture, it's under "manufacturing date" but that's the serial number, right?) it said serial number not valid. What do I do? Do I need the account of the guy who sold it to me to use it? Can I use it without registering it? Can you even use it with softwares other than StudioOne?

Thank you so much, this is the first audio interface I buy and I'm confused

I'm not able to download Fender Studio due to apparently outdated Windows?? I haven't been at my computer for a couple of months, and my Studio One software kicked me out and is now requiring activation. I'd really prefer to keep using Studio One because all of my VSTs and precious mixes are all stored and allocated within the Studio One program, not to mention the issue of not being able to download Fender's version.

I've tried logging in through several websites, and I keep hitting a wall getting brought to Fender

I have the Studiolive 32SC III. Even though many seem to not like presonus, I really like how it operates and i like the workflow and its capabilities. I've used it live and in my garage studio and would like to continue using it, but it has a flaw that keeps me from using it for live gigs.

I have a MacBook hooked up to it for e edrums, I find the types of gigs we do are best met with e drums, and ez drummer is great for that. The problem I have is it will just lock up, stop processing audio and requires a hard reset. Then it works fine. This happens about every hour or two. This happens with both Mac and PC. It may also happen without a computer, but I almost always have a computer hooked up via USB, so I'm not sure.

I've searched for answers on here and other places. I have the most recent firmware and presonus software. I want to continue using this, but will likely replace it worth something more reliable if I can't count on it to work.

Any ideas on what may be causing this and a possible fix?

Building an IEM rig with a Presonus 16R mixer. Trying to find the best wireless router to use in our setup, and ideally one that we can rackmount for easy transport and setup. Any suggestions? What has worked you all?

I can get audio out of all the aux outputs but nothing out of the mains. I see audio hitting the main bus in universal control but nothing comes out of the physical output. I have the physical pots turned up on the front of the mixer with no sound. I know the cable is working. Any suggestions from anyone? I’m afraid I might need to update the firmware but I bought it used and can’t register to get the latest firmware.

Pretty much the title.

I’m trying to connect my 2626 to a brand new MacBook Pro. I’m coming out of the Stone Age of thunderbolt 1/2 so this is all new to me. The Universal Control app recognizes the interface, got a solid blue light, it’s showing in the USB bus on my system report

But the computer won’t let me select the interface as an audio device… it just doesn’t appear. Not showing up in logic either. I’ve got all drivers activated and I’m at a dead end. Does the cable type matter? It’s a USB4/Thunderbolt3

Thanks for any pointers.

Hello! I have an R80 that is on borrowed time. It cuts in and out randomly and makes fizzle noises when you turn it on after being off for a while. Sometimes I can use it for hours no problem then it will randomly start cutting out.

I can no longer request a new main board from presonus, the speakers work perfectly fine, but something on the board electronics is failing.

Ebay has one up, but it's rough, the guy said himself it's a gamble if it works, but wants over $100 for it. I'm not willing to take that gamble.

Anyone here have a working main board they would be willing to part ways with? If it works 💯% I'll pay $100 plus shipping. I don't want to buy a whole new one if I don't have to and would rather preserve what I have.

Appreciate any help.