r/logistics

My situation is a bit unique. I am leading supply chain and logistics department for a Product sampling startup, which ships products to the consumer for free. Despite I leading it, I am not able to solve any such problem with regards to ops, since most of our shipments are pre paid, and the volume is humongous (around 3-6k orders per day). I can try solving for delivery time and RTO percentage, but since logistics being a cost center, it requires a lot of effort and limited money.

I am hella confused about my future and what I am doing and how should I grow. Can anybody please help me and guide me. I need to connect with an experienced person in logistics and share my current situation with them, and ask them what should I focus on. I don't know the work required in logistics in the market and it just feels too traditional and doesn't feel exciting. Idk man. Please help me

Delhivery lost a parcel and RTO is through the roof.

BlueDart plays weight discrepancy games every single shipment. Shiprocket somehow manages to be the worst of both, highest RTO and weight issues.

.RTO literally eats my margins alive.

Someone please tell me there's a courier out there that doesn't suck. What's actually working for you?

I Have a DDP (LCL) shipment that was unloaded by another party that had goods in the container. They claim they weren't advised by the trucking company that only half the container belongs to them even though (names/zip code) clearly marked.

The vendor is trying to get the shipment back to be re-routed to me. The 1st party is demanding that I pay unloading/re-loading fee before they will release the shipment.

What are the responsibilities of the vendor and shipping co at this time? Besides ordering a truck for pickup. I am gathering the documents/correspondence from the trucking company for a police report.

I am writing to express my deep concern and disappointment regarding the handling and delay of human remains that were scheduled to be transported by Volaris Airlines.

The remains of a former pilot were delivered to Los Angeles International Airport (LAX) by the funeral home and placed under the care of your airline for transport on flight Q64061 (LAX to Guatemala City, scheduled departure on 03/04/2026 at 22:59, arrival on 04/04/2026 at 04:37). However, at 12:27 AM, we received an email stating: “Due to space restriction your shipment has been rescheduled.”

This situation is extremely distressing. Human remains should be treated with the highest level of dignity and priority. The deceased dedicated over 30 years of service as a Commercial Class A Driver in the United States and was also a former pilot. His final wish was to be laid to rest in his country of birth, Guatemala.

Funeral services have already been scheduled in Guatemala based on the confirmed flight provided by your airline, and this delay has created significant emotional and logistical hardship for the family.

Given the urgency and sensitivity of this matter, I respectfully request immediate clarification on the following:

• What protocols are currently in place for the care and handling of his remains while they are being held at LAX?
• Is Volaris able to coordinate with another airline carrier to ensure his remains are transported on the next available flight to Guatemala, given that other airlines service this route?
• What is the confirmed status for the next available flight, and can you guarantee that his remains will be prioritized and placed on it?

Due to the seriousness of this situation, I request that this matter be escalated to upper management immediately. I expect a prompt response with detailed information and a clear resolution.

can i carry a gas cylinder in rapido/ ola etc. i am borrowing the cylinder from a friend.

Been looking deeper into how ecommerce brands handle international orders, and one thing that stood out more than I expected is returns.

On the surface, selling internationally sounds great new markets, more customers.
But a few sellers I spoke with mentioned that returns are where things get really messy: An order gets delivered internationally → customer wants to return → and suddenly it’s unclear what the best option even is.

Return shipping costs can be very high, sometimes more than the product itself.
In some cases, brands just refund without asking for the product back. Other times, handling reverse logistics across countries becomes a headache.

It feels like something that isn’t obvious at the beginning but becomes a real problem once volume increases.

It Feels like one of those things that looks manageable early on but gets complicated fast.