How to get refund from Culture Circle
Send them an email with your order details as below:
To,
Culture Circle (Metacircles Technologies
Private Limited)
I, abc, residing at xxx, hereby serve you this legal notice regarding a purchase made from your brand Culture Circle.
On dd/mm/2026, I placed an order for "prodcut name” shoes; Size UK xx, Qty: 1
The order details are as follows:
Order ID: xxxx
Product: xxx
Amount Paid : INR XXXX
Mode of Payment: XXX
You have failed to adhere to the committed delivery timeline, and despite multiple follow-ups, no definitive or substantive update has been provided by your end.
This clearly amounts to misrepresentation, unfair trade practice, and fraud.
I immediately attempted to contact your customer support via calls and emails to report the issue and seek resolution. However, despite multiple attempts, there has been no response from your side, indicating gross negligence and deliberate avoidance.
Your actions constitute:
Deficiency in service under the Consumer Protection Act, 2019
Sale of counterfeit goods
Unfair trade practice and misleading advertisement
Cheating and fraud under relevant provisions of the Indian Penal Code
Through this legal notice, I hereby call upon you to do the following within 5 (five) days from the receipt of this notice:
Refund the full amount of XXX/- paid by me.
Provide a acknowledgment accepting the issue.
Pay reasonable compensation for mental harassment and inconvenience caused
In the event of your failure to comply within the stipulated time, I shall be constrained to initiate appropriate legal proceedings against you without any further notice. This may include filing a complaint before the Consumer Disputes Redressal Commission, lodging a police complaint for fraud, and taking action under applicable cyber crime and consumer protection laws, entirely at your risk as to costs and consequences.
This notice is issued without prejudice to all my legal rights and remedies available under law.
Kindly treat this matter as urgent.
Thanks,
abc