r/crealityk1

Is anyone else dealing with this kind of crap from Creality?

My K1 Max has one month of warranty left, and of course now it’s starting to get worse and worse. Funny how a machine can behave “well enough” until the finish line is in sight, and then suddenly starts auditioning for a mechanical death scene.

On top of that, I contacted support about my CFS, which isn’t even a year old yet, and was told that “consumable parts” only have a 3-month warranty.

Three months.

That already sounds absurd on its own, but what makes it even more infuriating is that, as far as I understand it, this is not even compatible with EU consumer law when the product is sold to a consumer in the European Union. In the EU, consumers generally have a minimum 2-year legal guarantee / seller liability for lack of conformity, and a manufacturer or seller can’t just wipe that away by slapping “consumable” on everything and pretending the problem disappears.

So at this point it feels like this:before purchase: ecosystem, convenience, innovationafter purchase: oh, that part? consumable. 3 months. good luck.

What annoys me most isn’t just the failure itself, but the whole attitude behind it. When hardware starts failing this quickly, and the answer is basically “well that category only gets 3 months,” it starts looking less like support and more like a strategy.

Right now it honestly feels like this machine was designed to survive just long enough to get close to the warranty deadline and then begin its collapse sequence.

Has anyone here:

-had similar issues with the K1 Max?

-argued with Creality over CFS coverage?

-been told that important failing parts are suddenly “consumables” with only 3 months of warranty?

-actually managed to get anywhere through the seller, support, PayPal, chargeback, or local EU consumer protection rules?

Because at this point I’m beyond annoyed. I bought a printer to print, not to get a crash course in warranty gymnastics and legal wordplay.

If needed, I can post screenshots of the support reply.

Wondering if anyone has had this issue in the past (and potential fix?)

I've had this filament in Magenta to use it in a multi-color print, but it keeps getting stuck when wanting to switch from this filament to any other. It usually fails because the cutter doesn't cope with it (i.e. can't exert enough force to cut it, error tc2841). A manual cut works (i.e. pushing the cutter-lever at the back manually), but can't be arsed to do this manually for every change obviously.

I've had plenty of filaments work fine however, Elegoo, Esun, and haven't had any issues at all so far apart from this filament.
Single color is fine of course, as long as it doesn't have to cut.

I've installed Improved Shapers Calibrations from the helper script, noticed it disabled AUTOTUNE_SHAPERS macro as part of the install. However it's still available in the mainsail macro section but doesn't do anything.

I assume that is expected, and does that mean this disables the input shaping option from the nebula pad?

If I run theINPUT_SHAPER_CALIBRATION macro, do I still need to use the Creaility G Sensor?