Just overheard random verifications
It seems like spark has sent out instructions today that starting soon new verifications are coming out aimed at drivers using other people’s accounts at random. It’ll trigger a cart review and then a new prompt will come up asking the associate in the bullpen to verify the id and or picture of the driver checking out. If it doesn’t match it will auto report them to spark to ban the account if the cashier says it doesn’t match. It apparently is rolling out to our area in the next few shifts from the sound of it.
The example I heard was “so when that one guy comes in on his wife’s account when you flag it spark will ban any accounts in that household for violating the terms”.