r/WalgreensRx

I currently work at cvs and left wag in 2021. The store across from me is now 9-9 m-f and 9-6 sat 10-6 sun, but has been closing...A LOT.

They are recruiting the old RXM back from cvs and going to move the current RXM to another location when he returns from leave.

Problem is, I believe the current RXM is going to leave if they move him and they are already struggling to stay open. They have closed early at least 5 days out of the last 3 weeks, and completely closed 4 days that I know of.

When I worked there, it took 2 FT pharmacists plus 2 floater shifts a week to keep open those hours, I'm genuinely confused how they are going to be able to maintain the extended hours in this area when they can't keep the stores open as it is? Out of the 4 wags actually in town, only 1 has 2 pharmacists coded to the site, the rest are just 1 Rph and random floaters. If wag closes early or completely, it makes my day so difficult, so what is the thought process here??

I miss working there but also genuinely don't understand what's happening at the company anymore or why people are staying.

By my third week I was looking for a different job, now at five months I have my two weeks in and am going on to something better. The only reason I didn’t just stop showing up is because I respect and like my direct team.

This job has treated me far worse than any other job, retail or not. Bag checks are ridiculous. Only getting a 25 minute break (due to being too busy to take 15s) in a 8 hour shift is outrageous. Many patients don’t treat us like humans. Management understaffs yet expects more and more. I’ve been asked to violate informed consent in order to get more vaccines. We can’t do emergency fills on certain, needed, medication because we can’t keep it in stock. I could keep going on.

Like seriously, why do y’all stay? Why don’t you at least unionize, or put down your foot on certain policies?

I keep getting called out for not offering vaccines to each patient in line when I do register, but like why???? We are understaffed as is, and the line is usually 10-15 people from open to close. If people want vaccines they're going to ask for vaccines. I feel like it makes every interaction you have with a patient so transactional, even though I know to corporate they are all 100% transactional, but ending a positive patient interaction by trying to force vaccines on them is part of why so many patients hate Walgreens now. I understand financially why Walgreens is pushing them, but we can barely keep up with prescriptions as is. The vaccines people get this time of year are also not flu/covid, so that means our pharmacist has to leave the pharmacy to administer them, which means caps can not be removed and our line gets even more cluttered. I literally have run out of excuses when someone gets to the front of the line to ask why their medication isn't ready and it's literally just a lack of staffing. I hate that Walgreens feels comfortable providing an absolute shit patient experience because they know we have their life saving drugs.

Walgreens automated call system IS HORRIBLE!!!!!!! WHAT IN THE HELL!