r/UnitedHealthIsEvil

So my Prosthetist put in a preauthorization request with United Healthcare for a new socket as the one I’m in is too big I’m hitting the bottom and now have bruising on my residual. We also asked for a new foot with heel height adjustment as I can’t wear dress shoes all the time but I need to wear them for work. The request was denied for no medical need. Anyone ever run into this why would they deny it when medically I need a new socket and I can just keep wearing one type of shoe 24/7 this is very frustrating.

Okay so basically last year I went on the Arizona healthcare marketplace. Im 19 years old I’ve never dealt with insurance before so I think this is the state Medicaid. (It’s not) they sent me to united healthcare. I’m on the phone with the representative and tell him I do not have a job because I was laid off after my boss found out I was pregnant. The representative lies on my application and says I make 22,000 a year (without me knowing) so I qualify for their insurance. Instead of just sending me to the state Medicaid which I qualify for as a pregnant person without an income in my state. I’m guessing it’s like a car salesman and he makes commission off of insurance plans. So he tells me i won’t pay a dime and basically makes me think im getting state insurance. I didn’t pay a dime in 2025 so I kept thinking it was good. Then in 2026 they added premiums to my account. I called saying I couldn’t pay the premiums and that my original plan never had premiums. They say they took them off. (They didnt) and because they didn’t take them off my insurance services get cut off due to non payment. I call again and tell them I have no job but I ask if I pay the balance will my benefits reinstate. They tell me yes I have a screen shot of them telling me yes. So I pay the 75 dollars of balances. Then that same day less than an hour after they receive my payment they change my income on my file to zero. Because I don’t have a job. So I no longer qualify for their insurance. So they got my money and IMMEDIATELY changed the income so they didn’t have to insure me anymore. And now I’ve tried to log in multiple times since then and they are saying they’ve never had an account with my information registered. But I still have my member card.

Feel like UH Hearing is an abyss of difficult to navigate systems. First I have APWU UHC, I know I have a benefit of $1500 towards HA's. Call UHC and they say to pick a provider to get a hearing test, but I inquire, what hearing aids do they have? Repy- you will find out when you get there and they will tell you how much they are.

https://preview.redd.it/x0jx7z9g1wzg1.jpg?width=2894&format=pjpg&auto=webp&s=f36e629884010ad50b1856237e7382a9c9a61b21

I mean seriously in this day and age you can't tell me which hearing aid place you contract with that sells the best and how much they will cost me?

https://preview.redd.it/pvjh2ywh1wzg1.png?width=910&format=png&auto=webp&s=b4cd61fbbf0ecd519102e3b2793ce4ef1b38a7bd

Also would be nice to know which hearing center has the best support. I did go to an audiologist at a myhearingcenter that not only had a shitty little booth with a broken door, but this dude Larry tried to sell me a warranty package for an extra $1000. Seriously wtf, almost like a greasy used car salesman.

https://preview.redd.it/2cng9n7k1wzg1.jpg?width=3024&format=pjpg&auto=webp&s=58e016abef590ba6ab35acc8803ba4b3e728119a

Then my hearing center totally bashes Costco hearing, which I have been very happy with for the last decade, 3 pairs.

UH Hearing has 4 price levels which i can buy, I now know. Goes like this;

Tech level Gold $1199 per device Relate 4.0

Tech level Platinum$1599 per device Relate 50

Standard level Up To $1399 see photo

Does the "Up To" mean prices are negotiable or are there HA sellers that price theirs lower, I'd love to know.

So Larry tells me that my new HA's would be custom to me and ready in 3 weeks! Just a few moments ago, he was saying how easy it was to reprogram and that he would do that in the store.

Seriously, this cat works M-TH (9-5) an hour for lunch, gets 90 minutes per patient, and batch orders things a week later. Plus he drives his baby a 2005 Chrysler 300, that looks like hell, I saw it when I left pissed off, because he said I had to have the extra $1000 warranty or he couldnt sell me HA's (bull shit)