r/USbank

US Bank is the worst
▲ 27 r/USbank

US Bank is the worst

I opened new business accounts with U.S. Bank expecting professional service and stability, but the experience quickly turned into one of the most frustrating banking situations I’ve dealt with in over 40 years of business. After spending hours setting up accounts, linking vendors, changing payments, and moving my business operations over, the bank suddenly restricted access to my funds with little communication and no clear explanation. Customer service was inconsistent, departments contradicted each other, and resolving even simple issues became nearly impossible. For a business customer, reliability and communication are everything, and unfortunately this experience created unnecessary stress, delays, and a complete loss of confidence in the bank. I would strongly caution other small business owners before moving their accounts to U.S. Bank.

u/SillyMastodon3647 — 4 days ago
▲ 0 r/USbank

US Bank has been incorrectly applying my mortgage payment as a principal-only payment

This is the second month in a row that this has happened. You have to manually fill out the payment amount for a principal-only payment so I know there is no way that I'm submitting it incorrectly.

Has this happened to anyone else recently? I reached out to their customer service the first time to get it fixed but now I'm looking to take more severe actions.

Gemini lists a few options at this point:

  1. Contact CFPB

  2. Contact OCC

  3. Submit a Notice of Error

But since LLMs are not foolproof, does anyone have a suggestion beyond that?

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u/throwingitanyway — 3 days ago
▲ 1 r/USbank

usbank smartly $450

I was just approved for the usbank smart account today, and I'm going for the $450 offer with a $8k deposit.

Based on prior posts, it seems an ACH works for the $8k deposit. Is there any way to confirm that I've satisfied the criteria after I make the ACH deposits just to make sure it still works?

Unlike other banks, it seems I do not have to maintain this balance for some period of time? You could literally make the deposits and withdraw the money?

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u/Diligent_Board_172 — 3 days ago
▲ 1 r/USbank

Foreign transaction fees on Usbank business triple cash and altitude connect

I got both business cards recently and noticed the business triple cash card charges 3% foreign transaction fees, whereas the altitude connect has no foreign transaction fee.

I've had personal cards in the past where usbank added foreign transaction fees (e.g., the altitude go card started charging foreign transaction fees in the past 1-2 years) -- apparently notified me of this change but I don't recall this happening and found out after I already accumulated a lot of foreign transaction fees.

anyone know if they plan to do the same with the altitude connect card in the next year?

I'll been traveling internationally a lot in the next year and just want to make sure there are no surprises

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u/Diligent_Board_172 — 1 day ago
▲ 0 r/USbank+1 crossposts

Moved to Germany and am wondering about whether or not to keep my US bank account open. Are there any pros or cons to this, esp. concerning taxation?

reddit.com
u/theoztimes — 12 days ago
▲ 1 r/USbank

Have you ever been the victim of skimming or any type of fraud on your US Bank card? We are currently going through it. How did US Bank respond? Did you receive your money back? If so, when?

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u/pinkglicky — 9 days ago
▲ 1 r/USbank

I recently just opened an account with U.S. Bank. It’s the first bank account I’ve ever had so I am super excited. But I just got my debit card in the mail and when I went through the activation process for it, it didn’t ask me to set up a pin. After I activated the card, I tried to go to the reset pin option in settings but it requires a current pin and I obviously don’t have one. Is this normal? Should I call them or will it have me to set up a pin sometime soon? Is by default the last four of my social or account number or something?

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u/WranglerAsleep1840 — 13 days ago
▲ 0 r/USbank

I applied for this card and selected;

5% for electronics stores
5% for cell phone providers
And I’m supposed to get 2% on gas…

This is a scam because you don’t get that !

I paid for my AT&T phone bill and it showed 1% back

I paid for gas at Shell, 7-eleven, Marathon etc, ALL 1% back

So disappointed on this false advertisement bank!

Plus on facebook they have an ad for the card that says get 5% on everything! People need to sue !

reddit.com
u/gabrielmmk — 9 days ago