r/TexasEnergyShopping

Best Rates? Gexa, Octopus, TXU, and 4change in Carrolton Texas

“Moving into a 990 sqft apartment in Carrollton (Oncor area). Just me and my spouse. Looking for honest fixed-rate electricity providers without gimmicky bill credits or hidden fees. Considering Gexa, Octopus, TXU, and 4Change.

Any recommendations from actual customers?”

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u/JeffTTG — 20 hours ago

Who has experience with VPP??

Hello, my fellow texans

A solar agent/sale person told me that there's a subsidized program from both Texas gov & center point.

(Virtual Power Plant)

They say that I, wouldn't pay for anything (not the solar panels, or batteries or even installation). I set up a meeting this Saturday (05/16/26)

What should i ask them??

Should I join?

Im currently with TXU Energy and pay 0.128 /kWh

This resent bill I consume 1190 kWh. However like any service there's always additional cost bringing my bill too $227

My average bill is $245

I would also like to mention that I have heard that it's a lease of 25 years.

They promise .12/kWh or even .10/kWh bill

They also make you sign a POA in order to choose an energy provider for you.

The battery needs to be inside the household.

Any help or opinion is greatly appreciated.

Thank you.

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u/Disastrous_Guide_98 — 2 days ago

For 1,000 kWh of usage, I’m looking at 11.7 cents for a 12-month term versus 12.4 cents for a 36-month term. Is the lower rate better, or is it worth paying the premium to lock in the 3-year rate?

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u/PostOakJoe — 9 days ago

Monthly referral code thread! Share your electricity provider referral codes and links in the comments below. Don't spam the comments. Just post your referral code once per monthly thread.

Feel free to talk up why someone should choose your provider over another, beyond the referral code sign-up bonus.

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u/AutoModerator — 12 days ago

horrible experience with Cirro Energy (NRG)

Had a terrible experience with Cirro Energy (NRG) support (several calls over multiple days, not just one bad rep), need to get this one off my chest. Story begins with me moving into a rented house in the Houston area.

Thurs, April 30-- I thought the landlord wanted me to sign up for electric service, and so I did. The service was scheduled to start on May 4. Later this day (still April 30), I found out that the landlord did not want me to sign up, and intended to pay it himself. I immediately call Cirro to tell them I signed up by mistake, and figured it would be no problem to cancel since the service had not yet activated. The rep told me that they can’t cancel it now because it’s pending, but if I call back next Monday (the date it becomes active), then they can cancel it then and I will not be charged a cancellation fee.

Monday, May 4-- The day the service was to become active. I called again, rep told me that the service was now active, and therefore a cancellation fee of $295 would be charged to cancel it. Tried to explain what I was told before, but they didn’t budge. I asked to speak to a supervisor, who told me that the service was not yet active (yeah, the opposite of what the rep said), and therefore he could cancel without a fee. He told me it was, indeed, cancelled.

Wednesday, May 6— I get an email congratulating me on the new electric service, which is now active. Confirmed on Cirro's website that it’s active, again. I called them again, spoke to a supervisor, they promise it’ll be cancelled for real this time.

.. that's it so far. We'll see if they mean it.

Meanwhile:

** All of these calls were with Indian reps with truly horrible English. Trying to explain this unusual situation to them felt like arguing with a brick wall. I wish they'd just go ahead and install ChatGPT to handle their support. We all know they want to, and it would have been easier to talk with.

** Trying to get a supervisor was like pulling teeth. The rep just kept saying "please let me help you" when I asked for one. I had to ask about 5 times (practically shouting towards the end) before they agreed.

** On April 30, a Cirro sales rep called me several times to encourage me to buy a plan with them (the same plan I had just bought).

Rather stunning experience, overall. I think I'm going to get through this without a charge because my landlord stepped up to help. He told his electric company that the transfer away from them was unauthorized, and they're trying to get his account back with them. Apparently the words "unauthorized transfer" make for a great regulatory incident.

Maybe next time I'll try Octopus Energy, I hear they're independent at least.

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u/Meekro — 6 days ago

My old house is vacant for the foreseeable future. It uses around 200 kWh per month just sitting there. Haven't been able to find anything less than 15 cents. Any recommendations? Lewisville, TX 75067 TNMP

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u/PleadThe488 — 12 days ago