r/Telnyx

We just shipped an upgrade to Ultra Voices on Telnyx.

The big thing: the voices sound more natural now, especially in the parts where TTS usually breaks down.

Pauses feel less awkward.

Delivery is less flat.

The voice handles longer sentences better.

And the timing feels closer to an actual phone conversation.

This matters a lot for voice agents because the voice is usually the first thing users judge.

You can have solid STT, good routing, clean prompts, and fast tool calls, but if the voice sounds robotic or weirdly paced, the whole experience feels off.

We put together a quick before and after video using the same voice so the difference is easier to hear.

The improved Ultra Voices are live now on Telnyx.

We are planning to move from twilio to telnyx, because they are providing AI features and cost for calls is little lesser than twilio.

My doubt is the AI features provided by telnyx are capable to speak and communicate with prospects and generate leads(sales related)?

We are small (8CC, 30 #s) SMB. Currently we're using 3CX w/PRI and will be moving to Yeastar w/SIP. Our internet connection is via 2 WANs (primary and fallback).

What I see here are users reporting that Telnyx will almost arbitrarily lock an account based on perceived scam activity and recovery isn't easy nor quick. If I were looking at a non mission critical function that may be OK, but without phones our company will be hemorrhaging money they can't afford. This brings attention no one in IT wants.

So should I be concerned? Is Telnyx doing anything to resolve this issue?

Is this possible? We're a public company.

I don't want upload biometric and drivers license. Is this the only way to verify? I already added some funds to the account.