r/RoofingSales

I just got a job offer for a residential roofing sales job. I'm a good salesperson, but am nervous about the physical aspect of the job. Any other women doing this who have been successful managing the weight of carrying a ladder/climbing said ladder?

I can lift 50lbs with relatively low difficulty but have no experience climbing on roofs. I'm hesitant because I am not amazing with heights.

The offer I got was for a 50/50 split on profit, company truck, ladder, iPad, and gas. No base but they did offer it. I'm still working my day job to see if I can make this work.

I've been reading more roofing sales threads and one thing keeps standing out: a lot of deals seem to come down to trust, speed, and how clearly the homeowner understands the quote.

When a homeowner gets multiple bids, do you think the proposal itself makes a real difference?

I'm curious about things like:

- Showing good / better / best options

- Breaking down materials and scope clearly

- Sending the proposal fast after the inspection

- Making it easy to review on a phone

- Knowing whether they actually opened it before following up

Or is the proposal mostly secondary, and the close is won during the inspection / in-home conversation?

I'm working on a quote/proposal tool, but not posting a link. I'm mainly trying to understand whether roofing sales reps actually care about proposal format and follow-up visibility, or whether the real bottleneck is somewhere else.

Homeowner here, first time posting here. I have a complete tear off and reroof (about 40 sq) that I've been trying to get done. I had done quite a bit of reading on here, there really is a wealth of information! From that research, I knew I wanted a class 4 SBS modified asphalt shingle, and decided on Malarkey's Legacy in Natural Wood. So I get on Malarkey's website, find that there are 2 "certified" contractors in the area and I reach out to both for quote. One never responds, but I meet with the other get his quote (which was competitive with equivalent GAF and OC quotes plus an expected small premium to get what I want). I confirm availability, and sign the contract and everything seems good. A few days later I call the contractor for an update on the material delivery and confirm install date...and that is when the problems begin. I'm told the Legacy in Natural Wood is backordered nationally, how about a color that you don't want?

He also told me it is sitting in a warehouse in Detroit, but to get that I’d have to pay a $3,000 premium because they "price it higher there."  However that different color is all that is available nationwide if I want that. I do not want that color! What is it, left over from another job and you're trying to sell it twice?

So essentially the options are 1) take a color that I did not specify and that I do not want or 2) pay an additional $3K in ransom to get what I signed a contract for?  I’m sorry but neither of those are acceptable.

And here is the thing that is infuriating as a consumer: there is no real shortage or national backorder!  The product is available at Malarkey's plant(s) and at the ship-from location that services NE Ohio (not even counting the material being warehoused in neighboring market of Detroit).  The problem is the distributor doesn’t stock Malarkey material locally and won’t place an order for a month…which itself seems like an arbitrary timeline.  What’s the threshold for calling something backordered?  If you don’t place an order, I guess you can call anything backordered regardless of its true availability.

Even though I have the ability to call a truck and send it to pick up from OKC, it is outrageous that got to the point where I’m that as the consumer…not when I’m paying retail prices.  Nor should I have to call the distribution office to get a concrete answer as to the product’s actual availability.  It’s a ridiculous barrier to entry for using Malarkey product on my home, and makes me think I made a serious mistake selecting Malarkey over competitors who do a better job servicing this area.

I then hear from the Malarkey sales rep for Ohio and SE Michigan and he assured me

• I then hear from the Malarkey sales rep for Ohio and SE Michigan and was told on April 28 that product was being made available in Detroit and shipping that day.
  • That was not true and did not happen. It never left.
• I was told on both April 29 and 30 that not only had it shipped, that it had been routed through Toledo and was arriving imminently in Akron.
  • That was not true and did not happen.
• This morning I learned that no product had been made available, and nothing has shipped!  It might have been shipped to Toledo today, but no timeline to make it Akron except that could be another week or two.
  • This one is true, unfortunately.
  • I send dozens of trucks back and forth between SE MI and NE Ohio every week, and it’s such a highly trafficked lane that even LTL isn’t more than a day or 2.  I’d have to specifically try to make it take that long.

I'm very interested to hear what professionals think. Maybe this normal in the roofing and building supply industries? I am an entrepreneur myself, a c-suite executive for a mid-market manufacturing company. I don't say that because it makes me special in any way, only to say I have some insight manufacturing, distribution networks, logistics, and myriad of supply chain problems in North America. I come from Automotive and Aerospace, and I am astonished by the lack of communication, honesty, and what I would label as poor operational discipline. I would fully expect to be out of business in short order if I lied to my customers, took their money based on those lies, and then stopped responding all together when they discovered I lied.

Could the local roofing contractor be scamming me? Yes, I believe that is a real possibility at this point. I know I'm definitely not getting the truth from anybody: not Malarkey, not SRS, nor the contractor. At best, I feel like I am being strung along. What do you all think?

Hey everyone, I’m building a small tool for roofing companies and wanted to get feedback from people actually in the industry before I take it too far.

The basic idea:

When someone fills out a roofing company’s website form, the system texts them back right away, asks a few intake questions, and gives the owner/office a quick summary.

Example:

- What kind of issue is it? Repair, replacement, storm damage, leak, inspection, etc.

- How urgent is it?

- Are they the homeowner?

- What timeline are they hoping for?

- Is this a hot lead or just someone gathering info?

The goal is not to replace a CRM or sell leads. It’s more for small roofing companies that already get web leads but sometimes miss them because the owner is on a roof, driving, with a customer, or done for the day.

I’m trying to figure out if this is actually useful or if I’m solving a problem roofers don’t care about.

For roofers/owners/office managers:

1. When a website lead comes in after hours, what usually happens?

2. Do you prefer calling, texting, or emailing new leads first?

3. What information do you wish you had before calling a new lead?

4. Would an automated text intake make you nervous, useful, or annoying?

5. What features would make something like this actually worth using?

6. What would immediately make you say “nope, I’d never use that”?

I’m especially curious about things like storm season, missed calls, unresponsive leads, and whether you’d want the tool to help book inspections or just collect info and hand it off.

Not trying to spam the sub or sell anything here. Just looking for blunt feedback from people who know the business.

I've been contemplating on using SMS marketing but am worried about all of the strict laws being enforced like the TCPA. What are some ways to still use SMS marketing while staying compliant?

I recently received a job offer for a roofing sales consultant position. The offer includes $600 weekly base pay that I do not have to pay back. Health, vision, and dental insurance. 401k match. I’d receive 30% commission of the total profit from each deal. The company provided leads. I’d have a company truck, cell phone, gas card, and iPad. I don’t know much about the industry. This would be a career change for me. Any insights? Thanks in advance.

Anyone else in Seattle ? Is it just me or it’s been super slow this year?

Anyone have rough price for tile reroofs and new installs in florida . Manager is saying $2200 a square but i know for a fact that’s not right. I’m leaning towards 1000-1450 a sq.

Georgia's market is super oversatured. I want to build trust with homeowners but it's very hard to differentiate myself when it's hard to have them even hear what I have to say. I know it's my job, but I actually do want to help!

Some people genuinely have some reason as to why they CANT do it, but I'd love to at least have conversations and maybe make a new connection.

I am a new roofing sales rep in Pflugerville TX. Mostly they want us to knock doors. Does this work? What do you say at the door that works? What other methods or programs besides door knocking have worked for you? Do you only knock houses that have "older" roofs? Thank you for your help.

Update: Does roofing sales only work in areas with hail damage?

Update 2: Not after insurance claims for commercial.

Update 3: Probably don't know enough about the industry to even ask the right questions.

Hello, all ✨
My partner is in training to started roofing sales and his bday is coming up. Wondering if y’all have a MUST HAVE item that I can get him as a gift? I’ve looked at previous posts and people have mentioned

- flash lights 🔦
- tool belts
- tape measure 📏
- pitch gauge
- cougar paws 🥾

Links to your favorite brands are welcome, plz. If there are any other items y’all can think of that would be a good gift, plz lmk 🧰 I was thinking of SPF resistant shirts, but I see y’all recommend company logos on the shirts and that makes a lot of sense. Hmmm … maybe some spf lotion?

I’ve done in-home sales for a long time, this would be my first time selling roofs specifically. Received a job offer from Ridgetop. in their employment contract, they have a couple of paragraphs that state the sales rep needs to be with the company until final payment is collected to receive commission. Being that they have a pretty long sales cycle that would definitely be a dealbreaker. I’m curious if any reps who have worked for them or paid their remaining commission, even after leaving the company on good terms.

When decking/wood, code upgrades, or extra repairs pop up mid‑job, I still struggle with how to explain the change order so it feels fair instead of like I’m nickel‑and‑diming them.

For those of you who’ve dialed this in, how do you frame:

• Why the extra work wasn’t obvious at the initial inspection
• Why the added cost is necessary (not optional upsell)
• How you present it in the proposal or at the kitchen table

Looking for wording, examples, or even parts of your process that helped reduce pushback and sticker shock.

Not selling anything, I'm researching how the workflow actually goes in 2026. Are people still using HailTrace? Door-knocking everything in the swath? Buying lists from canvassing companies? Curious what's working and what's a waste of time these days. Appreciate any honest takes.

with storm season ramping up i figured id share what ive been working on the past few months. been knee deep in hail data with a couple roofing companies in tx and learned a few things that might help anyone gearing up for a busy spring.

most guys are working off the same vague hail maps which is exactly why every storm turns into 30 trucks fighting over the same 4 streets. the maps tell everyone the same thing at the same resolution.

started playing around with nexrad radar data (same source hail trace pulls from) and ended up putting together a system:

1. pull MESH data from nexrad radar. that's the actual hail core swath gridded to ~1km. cores are usually only a quarter-mile wide - which is why you keep finding pristine roofs in towns that "got hit."

2. overlay county appraisal + permit data. year built gives you the original roof age and permit history tells you if it's already been re-roofed. filter to roofs 15+ years since last reroof AND inside the verified hail impact-zone. way fewer dead doors.

3. be on doors within 24 hours.

the gap between roofers who do this and roofers who dont is honestly huge. ended up building a tool to automate it because pulling this stuff manually every storm gets old fast.

happy to share if useful

anyone else doing something similar or running a smarter system?