r/PlexServers

Using quicksync (Intel 12400 cpu) to transcode 4k HDR to 4k SDR , it just can’t seem to keep up. Files are high bitrate 4k remux files.

If I switch to my 1080ti , it works. But ideally , I’d like to keep power consumption and heat down. I read that the iGPU is capable of a few 4k transcodes , but it seems it can’t even do one for me.

System is windows 11 / 12400 cpu / b660 mobo / 32gb ram , and also a 1080ti.

Never had an issue using the iGPU to transcode 1080p files , but it seems it’s just not up to the task of 4k and tonemapping.

I have had this a while and essentially stopped using my Shield for Firesticks as they worked.

However, fiddling with my shield again and got a little further than before but am looking for advice for the newer UI and not for feedback from 2022 forums.

The file with EAC3 sound would not play at all. I fiddled and in the Advanced Sound > Select formats and chose Manual, select which formats to use, and turn all but DD+ off, the video plays (but jumps every few seconds) but there is still no sound. It is better than when it was set to Auto detect and would just have the yellow spinning wheel and throw up an error message.

Plex is self hosted on a DS920+ NAS (the same files play in Jellyfin on the shield, so it is a plex issue).

Within plex on the shield it is set to HDMI passthrough. On the server end I have hardware acceleration when available ticked.

Any help gratefully received!