r/PlayStationSolutions

Need Help

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So its making for a few months now nonstop, i cleaned the inside but its still making that Sound. I looked at the Fan and it is spinning uneven a bit. Is that the problem?

▲ 16 r/PlayStationSolutions+1 crossposts

Need help with black screen

Every time I turn on the PlayStation it’s a black screen and when I press the PlayStation button on the controller an X pops up. I don’t know what to do

u/Marcus_Random — 1 day ago
▲ 1 r/PlayStationSolutions+1 crossposts

Ps5 won’t turn on no beeps no nothing after power outage last night unplugged for 30 minutes still nothing 🤦🏾‍♂️

Is it cooked ? I live on military base and Woke up to this bullshit and before you say no I didn’t have a surge protector

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u/ZealousidealSpot9273 — 3 days ago

Best way to get this back in?

Trying to plug the wire bag in to the connect which is under the plastic. I don’t want to lift the plastic as it’s pinned down and don’t want to shatter it.

Any suggestions or am I stupid. Trying to get it back in for the last 15 minutes and just can’t get the right angle and enough pressure to get it back in.

u/PlatformHuge9642 — 6 hours ago
▲ 2 r/PlayStationSolutions+2 crossposts

Need Help "Altering" My DualSense

I want to limit the maximum output of the joystick. As in, "I've pressed my joystick all the way forward, but I want the output to be as if I barely pressed it with minimal force/effort." I'd like to know if any of you have your own DIY or simplistic/cheap methods for achieving this. The specific game I'm playing doesn't have an option for adjusting this specific controller value (I'm trying to play it slowly as it's a scenic game) and as far as I've seen, there's no setting in the PS5 settings that can do this either. Thank you for your time <3

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u/BoussIRL2 — 3 days ago

Hi everyone,
I’m reaching out because I’m at my breaking point and I need to share how dismissive PlayStation Support has been.
My account was permanently banned on July 7th, 2020. Since that day, I have never given up. For 6 long years, I have contacted PlayStation Support over 20 separate times. I’ve called, I’ve emailed, and I’ve opened case after case. I’m not just "some guy" complaining; I’m someone who has fought for his digital life for over half a decade.
The Reality of my case:
• The Ban: It happened in 2020 due to targeted spam-reporting from people I knew IRL.
• The Error: A support agent once admitted that my permanent ban was triggered by a message sent 6 months BEFORE my previous temporary suspensions even happened. The system basically double-penalized me for an old mistake.
• The "Human" Response: I recently received an email asking me to call and verify my ownership (Serial numbers, etc.). I called, ready to provide everything, but the agent was extremely cold. After seeing my history of 20+ appeals, she literally told me: "There is no point. I can’t do anything. Just forget about this account."
How can I "forget" an account I’ve had since the PS3? An account with 12 years of memories, trophies, and thousands of dollars in digital purchases?
I have proven my ownership every time. I have been patient for 6 years. I have matured and I’ve served my "time." But being told to "just forget it" after 20 attempts feels like a slap in the face to a loyal customer.
Has anyone EVER broken through this wall after 6 years of trying? Is there ANY way to reach a supervisor who actually looks at the history instead of just reading a script?
I have a valid case number and all my console serial numbers ready, but I’m keeping them private for safety. Any advice would mean the world to me.

#PlayStation #PSN #PlayStationSupport #Sony #SonySupport #UnjustBan #AppealProcess #Gaming

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u/Relative-Muffin-9789 — 7 days ago
▲ 3 r/PlayStationSolutions+2 crossposts

Ciao, ps5 slim con un mese di vita per la prima volta mi esce un codice errore.. sono una persona paranoica volevo chiedervi c'è da procurarsi ? Su altri post leggo addirittura che c'è bisogno del cambio.. a me è successo una volta e subito dopo averla provata non è successo.. grazie per l'aiuto

u/squalo_1717 — 3 days ago

PS5 won’t connect to my PSN account — tried everything

I can’t connect to my PSN account on my PS5 and I’m running out of ideas.
I already tried basically everything, including a full factory reset, but nothing worked. Since the issue is still there after the reset, I don’t think it’s a console settings problem.

Any suggestions?

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u/ferry101010 — 4 days ago

PS4 stuck in safe mode. Tried Everything!! Is my PS4 finished?

6 months ago I got a PS4 Pro from someone. It apparently had a problem with looping in safe mode, which I confirmed.

I tired reinstalling the 13.50 update on the HDD and it worked for a day, I played 2k17. Then after restart, it started looping again. So buy another hard drive and installed the 13.50 as recommended (hard drive failure seemed to be the 90% consensus). Still looping into safe mode...... So then I Installed the recommend "Recover Firmware" 13.04, then the PS4 says I need a 13.50+ update. I feel like I just wasted my money on a new HDD. Ive done every option 1-7 on the menu.

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u/Snoopj6001 — 2 days ago

When we starting download it will be 40 minutes remain to download finish when its come to 15minutes the download is automatically stopping and showing (an error has occured) why it is seen like that please gave me a solution fastly

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u/Organic-Net608 — 8 days ago
▲ 8 r/PlayStationSolutions+3 crossposts

I've had a ps5 slim for just about 1.5 years,I booted my Ps5 after a few months and it worked well till then. I recently installed Spiderman 2 and it kept crashing starting from the first sandman Cut scene but I still bypassed crashes in ways until I got to this specific part with Black Cat and portals where Im hard locked out of progressing cause it keeps crashing consistently at the same spot. I tried every single trouble shooting method to no result.

As I was searching about the crashes, using GPT,It came to the conclusion that it's a Ps5 that has it's hardware failing. To test it I played FF7 Rebirth,a game I have completed before without trouble and it was crashing when i loaded a save file as well,but when I retested it after a few days it didn't crash at that same spot but still crashed a few times,which had never happened in my first playthrough. It also had few flashing blue pixels on the screen which I don't remember being there.

I went to a Sony Service centre where they said they needed an invoice and warranty(don't have invoice cuz it's a gift) to replace it, because it's out of warranty the most they could do is,if i had an invoice,they could replace it for the full price of a new one which is just bs. I went to a local repair shop and they said they can't repair it and said it could probably just be a system software bug.

Can anyone please tell me if they've also experienced this? And also Am i just f'd? Is there nothing I could do to save it? Or is it really just a software issue?I can't buy a new Ps5 instinctively and also don't want to sell it yet cause it's a gift and has sentimental value.

u/Vegitoda1 — 14 days ago

So my playstation account got locked 2 months ago and I am not receiving the recovery link and the support is not helping I really need your help guys If anyone can help I will be so grateful

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u/Wooden_Can_5501 — 9 days ago

PlayStation Support is Completely Broken

Yesterday I purchased some credits for Skyrim creations, only to find out the menu is completely broken and that verified creations do not work like they do on fallout 4 and disable trophies. For the past 3 hours I have called their support line over 50 times, and started over a 100 chats with their new AI support bot. Since it was a micro transaction, my only way of getting a refund is to speak with an agent and Sony has made it next to impossible. Every answer I get from the phone number and chat bot is the same: “please contact us during our normal hours of operation.” I obviously am doing this during said business hours. This makes me feel bad for those who have gotten hacked and locked out of their accounts and I can’t imagine how they feel.

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u/Prestigious_Author27 — 5 days ago

I’m hoping this is possible. My Xbox only triggers game mode when one is launched leaving things like Netflix to play in normal mode. I just got a PS5 yesterday. It is triggering game mode as soon as it is on. Any way to address this via the PS5s settings?

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u/oz_shadow — 14 days ago

Am I able to send in my PS5 to sony to get repaired or replaced after I already took it to a guy who was not able to fix it as it was a problem with the motherboard. I am out of warranty right now so I would be paying around $300. I read that if it was tampered with, they would not send you a replacement, but if I am already out of warranty and willing to pay the $300, would they send a new one?

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u/Weak_Supermarket_713 — 11 days ago

my playstation has been turned off for a year, i’ve switched it on due to my other one breaking and now the controllers won’t connect at all.

it’s only working when plugged into the playstation but it will drop out and disconnect. when not plugged in it will either not work at all or be really slow. it’s become impossible to do anything

the controller says it’s connected via bluetooth in devices but when i unplug it nothing happens

i’ve tried:

-using the wire that came with the playstation
-updating the controller
-resetting the controller
-i even bought a new controller and im having the same issues
-updating the playstation
-having a wired internet connection
-factory resetting the playstation
-forgetting all devices from bluetooth and reconnecting
-making sure communication is set to bluetooth

nothing is working and i’m not finding much online where people are having the same issues

if anyone has any ideas please help thank you in advance

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u/Interesting-Bread939 — 8 days ago