Bought it new a month or so ago, racked 85miles on it. Now recently when I’m riding past 2-3 miles scooter stops moving and shows error code 13 which I guess in the app says wiring and throttle issue etc. I contacted niu two emails. Not sure what to do. Because after the 2/3 mile mark it shuts off constantly. It’s my only ride.
Anyone knows where that sound comes from ? All the bolts are tight and nothing is loose. When i start the scooter i have huge rattling all over the scooter….. loss of power at the start like sth is blocking it. If I stay at the gas until full throttle and force to move the scooter after some kilometres and the initial rolling noise goes away.
Hello everyone. I purchased a KQi3 Max scooter from a college student graduating from a local college yesterday. He put it into service (according to the NIU app) in January of last year. When I bought it, the battery health page reflected only 44 charging cycles, and the “remaining health” was at 13 Ah, which should reflect virtually 100% battery health - right?
However, after fully charging the scooter and taking it for a roughly 1 mile neighborhood ride, the battery last 10% of its charge. Even with a real-world range of 20-25 miles for the KQi3 Max, that doesn’t seem right. Is there any other diagnostic check that I can do to tell me if the battery is compromised? With only 44 charge cycles and the “remaining health” at 13 Ah, this battery should have lots of life left…right? To be clear, the scooter seems to accelerate and ride well - it just seems that the battery draw was too much for a short ride around the block.
Also - since the scooter has been in service for less than two years, do I have any kind of warranty coverage?
Any suggestions of what other things I could check to explain this rapid battery draw would be greatly appreciated. Thanks!