Fighting a surprise bill
I hope it's okay to post this here. These may be more like legal questions than medical billing questions, but I'm still wondering if this sub can advise or if anyone has had a similar experience.
In Feb 2024 I saw my PCP at a Carbon Health facility in California. In May 2024 I was notified via a letter in the mail that my PCP was no longer in network, but as of May I had switched insurance providers and therefore wouldn't be trying to see that doc anymore anyway. However, in Feb 2026 (two years later) I was billed for the visit because my PCP was apparently out of network before May, they were just super late in letting me know. The Carbon Health facility was in network, but this particular doctor was not.
I have argued with Carbon and the insurance provider, but they keep just telling me that my claims were denied because I didn't have prior authorization. Nobody can address the fact that I couldn't possibly have known that my PCP was no longer in network, and this feels like a violation of California's law against surprise bills. I want to take them to small claims court to fight this bill. The complicating factor here is that Carbon filed for Chapter 11 bankruptcy like 4 days before they billed me.
So, I have two questions: Does this bill indeed seem like a violation of the law that I should be reimbursed for? Is Carbon protected from paying me back due to their bankruptcy or does that protection only apply the debts incurred prior to filing for Chapter 11?
There is one more bill for an March 2024 PCP visit that they haven't yet taken from me, and I'm thinking of letting them send me to collections while I figure this out in court. It's only a few hundred dollars so it hopefully wouldn't have any real negative impacts.