r/McDonaldsEmployees

Image 1 — First Day (USA)
Image 2 — First Day (USA)

First Day (USA)

Hello! I have recently been hired at a local McDonald’s in my area;however I’m a little confused at my start date and was wondering if any of you could shed some enlightenment!

I had originally received in my offer that I would start at about April 21st; however, after filling out my onboarding it told me I would’ve stating on April 23rd.

In short, is the 23rd date considered to be by orientation or is it my first official shift and my orientation is tomorrow? I would try to check through the login but I have not received any info yet😖. Thank you!!

u/Kenmaisalone — 3 hours ago

Assistant Manager wouldn’t give me my check because it was busy & they were the only manager (USA)

I went during the time frame they “allow” us to come pick up our paychecks. I’ve been asking for weeks for someone to help me with my direct deposit information because the app won’t let me put it in myself for some reason. No help because I’m overnights and we just kind of get tossed to the wind and nothing is ever taken care of for us. Anyways, I went to pick up my paycheck, noticed it was pretty busy and decided to wait a bit. Waited in my car for about 20 minutes before I went inside. Get in there and the assistant manager looks at me and says “not to be an asshole but you’re not getting it right now. Look at my screens”. That’s not my problem. My cats need food and I have things I need to do on my scheduled pay day? So I said “that’s fine I’m willing to wait so I’ll just go sit in the back and you can get it when you have a moment”. They looked at me and said “well that’s probably going to be a few hours or more so there’s no point in waiting.” So I left without my paycheck and I have no clue when I’ll be getting it. Mind you, they’re the one who does the scheduling & they’re notorious for scheduling themselves alone and they end up rushed and overwhelmed. And everytime this manager says “not to be an asshole”, they sound like an extreme asshole. I don’t see how being busy is my issue. Not sure how to handle this but I have an issue with being told I can’t have my paycheck when it’s payday.

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u/Time-Isnt-Real- — 7 hours ago

Am I allowed to send myself on breaks or do I need someone to tell me to go on breaks? (Usa)

Let me explain the title....

Back when I first started, there was this lady, P ( no it's not my cousin, it's just her name starts with P). P would be the one that would send me on breaks and make sure that someone did cover my shift while I was on break. But that did change when she quit McD's. Then another lady would send me on breaks but no one would cover for me while I was on break, so that put me behind but that didn't last long.

As much as I would like to take my breaks. I'm afraid I can't because I already know that no one will take over for me and the last time I did have a break I think it was almost 2 months ago. I don't remember what date it was but I know it was a Sunday.

Honestly I feel like at this rate I'll get burned out. Because I'm just working through my whole shift without a break. I'm not good with confrontation, so would it be better if I wrote a letter to my GM about this or should I go to my supervisor when they visit? If I do write a letter, what should I say to address the matter?

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u/BikergirlRider120 — 8 hours ago
🔥 Hot ▲ 124 r/McDonaldsEmployees

(USA) I guess? But is this legal?

Our franchise stopped using all store phones because of "too many prank calls" and when they did take the store phones away, for awhile this made it so nobody could call out, until they gave us an app.

u/Ty_Has_Mcfallen — 19 hours ago
🔥 Hot ▲ 107 r/McDonaldsEmployees

phone in da freezer fo today (USA)

pulled this out of the freezer. apparently close was sick of hearing it ring 😭

u/Zelan_Brainrot — 18 hours ago
🔥 Hot ▲ 288 r/McDonaldsEmployees

To the parent who let their kid steal one of the decorations... (USA)

I'm not mad, I'm disappointed. I can easily replace it, since it was just a cup of Ramyeon. What's disappointing is that you caught your child crossing into an employees only area to steal and instead of returning it, you took it back to your table and left with it. Yes, it was caught on camera. Don't let your kid think it's okay to take things that don't belong to them. That all I wanted to say.

u/CallofRanger13 — 1 day ago

How to order one cream in coffee? (USA)

EDIT: "Resolved" so to speak. Thank you!

Hello McDs employees!

I daily take a relative through the drive thru to get a large iced coffee with one cream and no sugar, and 80% of the time they end up doing extra cream or the full normal amount. Relative is very picky about it and insists on sending it back, sometimes multiple times.

It's annoying to everyone, I feel awful for the employees and it's a waste of coffee! Is there a trick to helping them understand what she's after? ONE pump of cream, not the 5 (my understanding) that's normally in a large iced.

Thank you!

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u/SpiderGuessed — 13 hours ago

I have an interview on Thursday and have been absolutely shitting myself. So I was wondering if anyone had any advice (UK)

Like should I bring a CV with my qualifications on it, reference contact information. Or like what should I be prepared for

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u/bojack_hursman — 2 hours ago

What did you say to get the job? (Usa)

I have an interview for McDonald's tomorrow and know they'll probably ask why I want the job. Are there any key words or anything that should guarantee getting the job? What did you guys say to get your jobs?

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u/churryblossom — 22 hours ago

Starter træningsvagt om to dage (DEN)

Jeg skal starte om to dage som ungarbejder og er ret spændt og nervøs. Jeg starter som grillmaster hvilket lyder vel sjovt nok haha. Jeg ville egentlig høre om nogle gode råd til en der lige starter på maccen?

Tak!

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u/Moist-Anxiety-8809 — 8 hours ago
🔥 Hot ▲ 119 r/McDonaldsEmployees

(USA) Letter from GM + Rant

This list was stapled to everyone’s paycheck not that long ago. He makes some valid points but the grammar and stuff is kinda off… (english is his first language). He also has not enforced these rules since. My coworkers/managers are still rude to guests, overnight shift is always 15-30min late, most not in full uniform, and everyone is always wearing earbuds. Genuinely for over a year now, the overnight shift has never been on time, meaning I get off work late. They all come in high, and not in proper uniform, talking on the phone, have their airpods in the whole shift, are rude to customers and tell them we are out of items instead of grabbing it from the back or replacing it (like frappe base or soda syrup). Corporate and our GM do nothing about it. We constantly get complaints and corporate has been cracking down on morning and midshift employees, when in reality overnight is the problem.

Context: I work at a location near a university and popular night club. Usually most busy past 9:30pm. 24 hour location that is often closes the lobby overnight. Typical shifts have 5-6 crew members and 1-2 shift leads.

Managers come in with airpods and bonnets too and are extremely unprofessional. Often times they send me (Crew trainer, 21 F) to deal with customers problems because they have cussed out customers and get irritated easily. My coworkers are also very rude to guests and have a bad attitude over all. Many times when overnight employees come in late, my managers will tell me I can leave because it’s not my problem anymore and overnight should have been on time. This is true, but we are extremely busy during this shift switch, and no body is there to fulfill orders. I mentioned this to my manager and she said “oh well, they can wait”. Idk if it’s just me, but I would feel terrible making 20+ orders wait for over 20 minutes for their food, so I stay and make it.

My coworkers and managers also are constantly on their phones, even being on facetime or making tiktoks during their shift for hours. For example, a coworker of mine in the drive thru window will prop her phone up on the sweet tea and have it on facetime while she is handing customers their food and drinks. Grill guys will also have phone in one hand while making sandwiches with the other, and often get orders wrong, it’s also unsanitary. A lot of times, orders take forever to get done because everyone is on their phones and I have to be the one to do everything.

We also have this employee (16 F) who has been working there for about 2 months now. I am the only crew trainer at my location and I only work 4 days a week because i’m a full time college student. So she started working when I was off work, and was trained by someone else. When I went in for my next shift, she was still in training so I was working with her in back cash. At my location, we typically have 1 person on headset that takes both drive thru lanes and cashes them out, so for training purposes, we both had on a headset. I demonstrated taking orders and how to use the headset buttons, showed her the menu, how to customize sandwiches, all the big things. After about an hour or two of her watching me take the orders, I had her press the buttons on the POS while I spoke on the headset. Understandably, I had to help her find some things and do weird modifications. I asked her if she felt comfortable trying to talk on the headset to take an order and she said yes, and tried taking an order. She doesn’t greet them, doesn’t ask about the app, just says “What’s your order”. (Mind you I had been taking orders for like 3 hours now, greeting and asking about the app every time and explaining to her why thats important). She doesn’t ask any follow up questions in the order, for example they say they want a big mac meal she just says “okay” and goes silent. She doesn’t ask medium or large, what to drink, anything else. So I start quietly telling her to ask those questions. And she does, but it’s like “What drink?”, “What else do you want?”, “Are you done?”. I try telling her other ways to phrase the questions but she still does it her way. After 6 hours of the shift she still cannot take an order on her own and I don’t know how to help her because she says she knows what to do. Anyway, fast forward to now (2 months later), she has been trained on back cash, bagging, window, and front counter but frequently messes up orders. When she takes orders, she rings up the wrong sandwiches, doesn’t make things a meal, puts the wrong modification or doesn’t modify at all, etc. And when bagging, she leaves out items or uses the wrong size cups for drinks. Multiple people have tried training her with no success. Her older sister (17 F) also works there and her mom is the overnight shift lead, so she doesn’t get fired or written up for the mistakes. She is also extremely slow, always on her phone, and does not do anything unless specifically asked to. Like if the sweet tea runs out, she will not brew more unless someone asks her to or if there are no fries, she will not drop a basket unless told to.

As the only crew trainer, I feel like I failed/I am not a good trainer but we have another new employee (19 M) this week and after 3 hours of training from me he has been able to work on his own without help (besides occasional questions on stuff he hasn’t learned yet).

I am often working by myself when we are understaffed because my managers enjoy sitting in the office on their phones. Like over college spring break, I would be doing front counter, bagging delivery, bagging drive thru & handing it out, on headset taking orders and cashing them out. The only time my manager would help me was if I yelled across the store for help, she would do front counter/delivery during the rush and then go sit back down. One time I even had to make the food on grill/table on top of all of that. While we are not a big store or super busy, it is still a lot of work at times for one person, especially with big orders or multiple customers. I’m getting so burnt out and don’t know how much longer I can last.

u/Glittering-Dig-4311 — 2 days ago

Tips for climbing the ranks? (CAN)

Hi! I am actually just about to end my 90 day probation and I have already been cross trained in counter and grill AND freshly promoted to crew trainer. (I'm super hyped!) I even got employee of the month on my first full month of being at the store. Things are looking pretty good and I have even heard that some higher ups have been talking about me in a positive way. I have been doing training modules, cbls, all the hamburg university stuff at home to set up qualifications for myself so I can help out with things more around the store. (I had like ~93 done in my first few weeks and everyone was really surprised.) I feel like I'm a pretty good employee, and I have gotten consistent praise from my managers/supervisors but is there anything that you could offer as a tip or piece of advice to help me do more? I feel pretty confident with order taking and drinks (and there has been a few times where I have needed to do both lanes and make drinks at the same time, but I feel like I handled it as well as I could given how busy things can be). I also have freshly trained a new employee and I feel like she will do extremely well because she is getting similar praise because she has learned to copy me in a good way. She knows how to upsell, multitask efficiently, and I was even able to leave her to be mostly independent while I ran drink station and she was at first window (I still was listening in and would stop to help her when needed).

Sorry if this post is a bit all over the place, but to make things short: What advice do you have for climbing the ranks at Mcdonald's? Do you have any tips or tricks that have worked for you? Is there anything I can do to set me apart from other people in a good way?

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u/No-Storage8729 — 24 hours ago

Being asked to stay on when everyone’s gone home early (UK)

So I’ve been at my store for just over two years now and I know every station and im apparently the next in line for a promotion to crew trainer and im always on time and clean.

Anyways the managers have gotten into this weird habit and I don’t know if it’s because im great at my job and they’re watching me for a promotion or because they genuinely want to punish me.

They’ll offer early days to everyone on the shop floor and send people home extra early but then they’ll practically beg me to stay an extra hour or half an hour. On Friday we had a rgrv and I got out 10 minutes late but they sent some new guy home half an hour early. On Saturday I was meant to finish at 11 and asked if I could go and the closing manager said no because we are understaffed, after countless arguing I agreed to stay on because she’s the type to write me up if I didn’t, however before this the 3-11 manager sent like 4 people home early.

Same thing happened yesterday. I was on a half 3 until half 10 shift and they asked early on if I could stay on and I said I’ll see (idk how to drive yet so rely on buses that are every half an hour and come at very specific times). Some guy who was meant to finish at half 8 went home at 19:50, some girl who was meant to finish at 11 went home at like 19:40, the 3-11 manager went home at half 8 and another manager who was on a 2-10 when home at 20:50.

Over these past 3 days I didn’t get offered an early day once, only after about 3-5 people went home earlier I got spoken to by a manager and it was to see if I could stay on to cover everyone who went home early.

Another issue is that im only getting 2 shifts a week despite being on a flexible contract and having a VERY open availability but when im on shift im always late out.

Are they keeping me on to punish me or are they keeping me on because they know I can compensate for the ones who went home and im flexible enough to do multiple stations at once? Is this a sign of me being a great and reliable employee or is it the managers using me because im 19 and on a pt contract so im cheap labour?

Would love for any managers or scheduling managers or similar to weigh in too!

TLDR; managers are sending people home like 4-6 hours early then begging me to stay on when it’s late and I have to catch a very specific bus at an ultra specific time and I don’t get it.

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u/idekkanymoree_ — 3 hours ago

(USA) I Need help with talking.

Ok I understand how dumb this may sound, everyone I work with are super sweet and there are a lot of guys at the grill that plays Video games and watch anime too. they always talk to each other which looks a lot of fun.

i work on in breakfast as a batch cook in a super small town. most of my job Is just cleaning so I tend to hear a lot of conversations so I know for sure they are good people and I doubt they would ever judge me. whenever someone trys to start a conversation like "Hey what games do you play." I always freeze up and say something basic like "RPGs." but I feel like I am coming off as cold or indifferent because don't onow how to express myself and let my words out.

Is there anyone who has any advice for me to get out of my head and tell them that I like final fantasy or Pokemon. nothing I want to say is weird or worng but I can't for the life of me admint to what I like this is not just with games that was mostly just. a example of what did happen this could be the same regardless of the topic.

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u/SageKevin11 — 1 day ago

(USA) ai

Someone went through drive through and used ai and i fell for it and let it order and my co workers made fun of me 😔. Im autistic and everyone said it was so obvious but I didnt like catch it ig and im embarrassed

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u/SugarDustr — 1 day ago

New drink products ( USA )

For those wondering how much stuff you're going to get for the new drinks.

It's 12 different dry stock items and 2 different cooler items.

Where people are going to fit 12 extra boxes in their already tight dry storage is beyond me. I've seen stores that can't even fit their current menu items in the dry storage.

Also for whatever reason the boba isn't refrigerated. Thought that was weird since the boba for the Mcflurry is kept in the cooler.

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u/WhatDoADC — 1 day ago

"(USA)" Anyone else notice this?

From our recent delivery, all the nuggets and quarter pounder buns are smaller. It's been a hot topic in our store. Anyone else notice the Shrinkflation?

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u/Strange-Ask-101 — 23 hours ago