r/ManusOfficial

I’m honestly really frustrated with Manus right now.

I signed up thinking I was just using the free trial, but I ended up getting charged immediately. What makes it worse is that I didn’t even use any paid features or credits at all. I stopped as soon as I noticed the charge.

I’ve already contacted support asking for a refund, but based on what I’m seeing from other people, it feels like refunds are basically impossible even in situations like this.

I’m a student managing my expenses very carefully, and this kind of unexpected charge actually matters a lot. It’s not like I used the service and then changed my mind. I literally didn’t use anything beyond the free trial.

It just feels really unfair that there’s no flexibility here, especially when the charge wasn’t clearly understood and there was no real usage.

Has anyone actually been able to get a refund in a situation like this? What worked for you?

So I wanted to test out manus for web design and initially I was using the 1000 free credits then I ended up getting the 8000 credit per month plan, I put in my card details for the free trial and started test building, after I ran through my 1000 credits I was expecting it to dip into the 8000 credits I’m on the free trial for but it ended up wanting me to pay for the subscription right away.

So what’s the point of me putting in my f**king credit card details if it’s not even gonna let me get the credits that the plan offers?

I initially thought this was probably the best AI web design app but didn’t expect the app to start off the user experience trying to manipulate them.

Use my invite link and get 500 free credits. 1000 if you are a student. Plus 300 credits daily.

https://manus.im/edu/invitation/IMOZTWHOWJSB7U9

i submitted a ticket for help updating a png file in the DNS server. I need to connect my domain with my email. so far no response from manus and i am a professional subscriber

https://preview.redd.it/gm6yh8jyndug1.png?width=1525&format=png&auto=webp&s=e5e2be5f23c4c1267870cc8361d282d195bdf863

https://preview.redd.it/e3hq9h2zndug1.png?width=533&format=png&auto=webp&s=0001dabfe447e9c0828c7a765aaf44d87fc51ae0

My account was suspended by manus when i was on trial, the admin of this subreddit help me and got it back but now im confused if i have trial active or not because i want to cancel it.
Wen i check profile it shows no trial, but when i try to delete my account it shows i have subscription. Please help me i need to cancel it i will be charged tomorrow otherwise. Please someone help me.