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Hey everyone, I'm in a really desperate situation right now and hoping someone here has faced something similar and can guide me.
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**What happened:**
I booked a round-trip flight from Kochi (COK) ↔ Manchester (MAN) via MakeMyTrip operated by Gulf Air, for ₹69,834.
I successfully completed my outbound journey (COK → MAN) in February 2026. Now my return flights have been **cancelled by Gulf Air** with absolutely zero notice or communication:
- ❌ GF 4 — Manchester → Bahrain | 9 May 2026, 09:55
- ❌ GF 270 — Bahrain → Kochi | 9 May 2026, 21:05
The cancellation is even visible on MakeMyTrip's own platform — it clearly says **"Flight Cancelled at Airline"** for both legs.
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**The problem:**
- Gulf Air offered NO rebooking and NO alternative
- MakeMyTrip's customer care **is not picking up calls at all**
- Their helpline just doesn't connect — I've tried multiple times
- I am currently **stranded in Manchester** with no return journey home
- No email support either (their support page says they don't do email!)
I paid ₹69,834 for a round trip. I've done my part — travelled outbound, caused no issues. And now I'm left completely on my own in a foreign country.
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**What I've done so far:**
- Emailed Gulf Air at customer.care@gulfair.com
- Tried emailing MakeMyTrip at contactus@makemytrip.com
- Tweeted at @MakeMyTrip, @MakeMyTripCare, @GulfAir
- Called MakeMyTrip helpline multiple times — no answer
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**Has anyone faced this before? What worked for you?**
Also — does anyone know:
Can I claim compensation under UK261 passenger rights since the flight was cancelled from Manchester?
Is there any other escalation channel for MakeMyTrip that actually works?
Should I approach Gulf Air's Manchester Airport counter directly?
Any help is deeply appreciated. I just want to get home. 🙏
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