Daniel Medina

Cancún, Quintana Roo, Mexico
LinkedIn: linkedin.com/in/medinacervantes

PROFESSIONAL SUMMARY

Professional with more than 5 years of experience in client communication, lead management, content creation, training and process optimization. Experienced in building and maintaining relationships, organizing workflows, managing databases and supporting teams through digital tools such as Google Sheets, AppSheet and CRM systems.

Strong interest in gaming, online communities and creator culture. Passionate about discovering talent, following gaming trends and connecting with people across different platforms. Currently create casual gaming content and actively follow creators, livestreams and communities on YouTube, TikTok, Twitch and Discord.

Excited by the opportunity to work in gaming and creator scouting, combining communication, organization and digital research skills with a genuine enthusiasm for the industry.

RELEVANT EXPERIENCE

Lead Strategist | Andiani Travel Group / Tempus Investments | January 2026 – Present
• Managed and qualified inbound leads across multiple channels.
• Coordinated communication and follow-up workflows between clients and the sales team.
• Created digital listings, presentations, brochures and support materials tailored to different audiences.
• Organized lead databases, property information and internal tracking systems.
• Improved internal processes for client follow-up and workflow visibility.
• Managed GoTo Connect, IP telephony and internal communication systems.

Sales Executive | Andiani Travel Group | October 2025 – January 2026
• Maintained direct communication with clients and followed up on inquiries through Hostify and digital channels.
• Identified operational issues and proposed process improvements.
• Designed and implemented the internal “Andiani Team Link” system using AppSheet and Google Sheets.
• Tracked information, organized records and supported cross-team communication.

Content Producer | Coaching Capacitación Americana | August 2022 – December 2022
• Produced and edited video content for online courses and digital learning platforms.
• Assisted with scripts, content structure and audience-focused communication.
• Created visual and multimedia materials designed to keep users engaged.

SKILLS

• Creator Outreach & Relationship Building
• Lead Qualification & Follow-Up
• Community and Client Communication
• Research and Talent Scouting
• CRM and Database Management
• Google Sheets, AppSheet and Digital Tools
• Content Creation and Copywriting
• Video Editing and Multimedia Production
• Discord, Twitch, YouTube, TikTok and Online Community Familiarity

GAMING & PERSONAL INTERESTS

• Long-time gaming enthusiast with strong interest in gaming communities, livestreaming and creator ecosystems.
• Familiar with gaming content trends, creators and online communities across YouTube, Twitch, TikTok, Reddit and Discord.
• Especially interested in the S.T.A.L.K.E.R. series, games by Hideo Kojima, Arma 3 and X4: Foundations.
• Currently create casual gaming-related content, maintain and publish mods/content through Steam Workshop, and enjoy following new releases, community discussions and emerging creators.

NOTABLE ACHIEVEMENTS

• Designed and implemented the “Andiani Team Link” internal communication and workflow tracking system using AppSheet and Google Sheets, improving information visibility and coordination between teams.
• Participated in the deployment of ACCA Live Direct Multichannel during the ACCA Awards 2020, supporting large-scale communication and event coordination processes.
• Received recognition for outstanding performance and service excellence during tenure at Palladium.
• Contributed to the Celebration Key project for Carnival Bahamas, supporting quality standards, menu development and operational preparation for a large-scale hospitality launch.

Hey, My cv is getting bigger and I was wondering if it's okay to add another page or should I shorten everything to put my new accomplishment ?

hello, as you read on the title, i feel like i don't know how to properly write a CV. I don't have any experience and don't know what's actually relevant to put on the CV. Could I get some tips? I'm 19 and i really want to help my family while I study and have some financial independence, but i tried using some templates to make my CV and not even a single advance (i applied to as many places as i could).

If it looked like i tried to give pity, i apologize, the idea is to learn