r/BritishGas

I have been using 03300545340 to submit my 90 year old mother monthly meter readings for some years.

Ok, she wasn't 90 when I started.

Using keypad you entered account number and the numbers from post code and then meter reading.

She received accurate bill.

This month it wants birth date, instead.

I know my mother's birth date.

Everytime it says 'lets try that again'

Mother has been to BG multiple times and they confirm all data is correct.

Still it says 'lets try that again'

Anyone out there has experienced this or knows how to fix?

Thanks

I can’t seem to get in touch with British Gas over the phone and im not doing it through their website since it’s confusing, but every single phone number that comes up for them either doesn’t ring or says unavailable. Can anyone provide me with a phone number, thanks.

Hi

For as long as I can remember we’ve always been on the Standard Variable Tariff. A few weeks ago two people knocked on my door (surprisingly not trying to sell me stuff, but instead to save me money) and told me I should definitely change my tariff from standard variable rate due to the price cap changing. I am terrible at deciphering British Gas bills and what price caps etc are, so go easy on me!

What does the price cap changing mean for me?

I am on the Standard Variable Tariff, should I change? If so, to which would you recommend:

1. Cap Tracker June27 v1

2. Fixed Tariff Jun27 v4

3. Longer Fix May28 v1

For context: I’m a single home owner, live alone and my house is heated via gas central heating, not electric.

Would appreciate some input!

Thanks