Bowler has been told for three weeks about plugging ball
League I bowl in is a fun league, saying that some people take it to the next level. There is a new team I told first week of the season that if you have 3 holes in a ball all holes must have fingers in it. Several weeks went by two people on that team still not following USBC rules. I got the attention of Secretary of the league. That person did speak to them 4 weeks ago. The following week I brought it up again, the next week. Secretary said that team member had appointment to get ball plugged and understood. This week same thing. I brought it back up to the secretary. Bowler was never approached. Why do we have rules and part of a sanctioning body even for something like this? What should my next steps be?