r/Bosch_eBike_Riders

The bosch cargo line motor was stolen from my cargo bike batavus fier 2 2 months ago. I have contacted nearby dealer for a new motor. He quoted around 25000 SEK ( ~$2500). I have accepted it but since then it became a one-way communication. There is no response from him claiming that neither bosch nor batavus dealers in Copenhagen are responding to him. It been 2 months since the theft and the leftover bicycle was catching dust and rusting in the parking. I have written to bosch customer care but no response. What are my options now?

Edit: I have contacted few more dealers in my town. Let's see how it goes.

Yes, my home insurance covers bike theft upto $3500. But the police report mentioned only motor and drivetrain. So the insurance company said it will cover only the repairs as long as the motor model is same.

Edit 2: I got a response from bosch yesterday asking for the dealer details. At last, a positive response after 2 months. I will keep posting updates here.

This is a petition for the Bosch Gen 4 to also get the OTA update as the Gen 5 just received whereby Watt power is increased from 600W to 750W or 850W and NM increased to 100NM, incredibly helpful for hills.

Please sign to support the petition, it's all about Bosch users getting the most value for money here, up to you if you use it on hills or not, etc. but at least have it available, you've already paid a pretty penny for the ebike!

https://www.bike-magazin.de/en/workshop/bike-computer/bosch-live-data-interface-bosch-cx-finally-garmin-compatible/