r/AusPostComplaints

Again, they didn’t even try to ring the doorbell/knock…

I have a smart doorbell that sends notifications to my phone when someone rings the bell or it detects movement. Once again the Aus Post driver failed to ring or knock. How do I know? I got the notification that movement was detected and I saw it was a delivery. I stupidly thought they would ring the bell so I didn’t rush to the door. I quickly realised they weren’t going to bother ringing/knocking so I literally ran to open the front door just to see the driver putting it back in their van. I was outside at this point walking towards the van as they climbed into the driver seat, I tried to get their attention by saying “hello!” but she just looked at me and ignored me. I was waving her down and saying “you have my parcel” - she looked straight at me and drove off. A second later I got the ‘Attempted Delivery’ notification.

I really thought Aus Post couldn’t get any worse but they just love to prove me wrong time and time again. I should have known better than expecting them to do the basics of their job such as ringing the doorbell or knocking on the door. I should have also known better than to not run when I got that first movement detected notification.

I’ve submitted a complaint already but also just needed to rant!

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u/KingDundie — 8 hours ago

International order stuck “pending”

Is anyone having trouble with International orders through Aus Post lately? I have had three orders and when they hit Australia and are passed over to Aus Post they just get stuck as pending. I had a delivery arrive at my door but on the Aus Post app it still shows as pending… my latest parcel I’ve been able to use google gemini to help me track and it’s been at the local depot since last Tuesday, the Aus Post app still shows as pending? Very frustrating! Aus post have been no help at all when I’ve enquired with them.

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u/TrashedBinTin — 11 hours ago
▲ 8 r/AusPostComplaints+1 crossposts

No updates on whereabouts for 10 days?

One of my first experiences with Auspost, is this lack of tracking updates normal? I don't think so, right?

From my understanding, as it is a Sydney-Sydney package, it should arrive in ~2 days.

Quite worried as the items inside the parcel are somewhat sentimental...

u/Ok_Cress71 — 3 days ago
▲ 2 r/AusPostComplaints+1 crossposts

AusPost parcel stuck in Melbourne for 10 days – anyone experienced this?

Hey, just wondering if anyone’s had something similar happen.

My parcel has been stuck in the Melbourne network for about 10 days now. Last scan was “processed at sorting facility” and since then there’s been no updates at all.

I called Australia Post and they said it’s still moving internally, just hasn’t been delivered yet. They told me to wait until Friday and call back if nothing changes. (today is friday, 11:33 time im writing this)

It’s already in my city (Melbourne), so I don’t understand how it hasn’t gone out for delivery yet.

Has anyone had a parcel sit this long at the final stage and then suddenly arrive? Or is this something I should be worried about?

https://preview.redd.it/66cwntuvk1xg1.png?width=666&format=png&auto=webp&s=d0efb32e7bd4840853462fd7a68d315556fb0299

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u/No-Elevator3025 — 4 days ago
🔥 Hot ▲ 85 r/AusPostComplaints

Another day, another pick up from local post office 😫

I mean seriously, do they even bother delivering packages anymore? This one was worth 60 bucks. I get not leaving a 400 dollar delivery out but fuck me dead how hard is it to

u/Dunnoinamillionyears — 7 days ago

How do I stop it looping

It’s been in Sydney and my postage location 5 times!

I’ve asked for an intercept 2 days ago, it came back to my postage location, then went back to fucking Sydney!

How do I stop this. It’s fucking infuriating.

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u/Ok_Rush_6354 — 3 days ago

Is it possible it will still arrive today?

A birthday present for a loved one that is suppose to be tonight

Anychance it will actually come today or should I just go try get something else?

u/SuperWars3 — 5 days ago

Will this come today

So parcel was out for delivery yesterday then to check it today saying it won’t come to Monday? Will I just go steal the fucken thing my self?

u/SuperWars3 — 4 days ago

So close but nah let's keep going south

Ordered something from qld express to Sydney.....they got so close then took it to Melbourne

u/Sunny_the_goth — 3 days ago

Tracking lagging or just delayed?

Tracking hasn't given any updates. I had 2 packages sent from the same businesses (1 order that the seller split into two packages for some reason) dispatched the same day. I received the first package yesterday. Both are the exact same item so why would one still be sitting at melb Airport???!

u/Lycosskippy — 5 days ago

Package Bouncing Back and Forth?

The package sent to me went from FAR NORTH to WEST END to FAR NORTH again? Why does this keep happening? Is this normal?

Original ETA was a day earlier.

Why do packages bounce back amd forth like this?

u/RiFox_1979 — 8 days ago

What is happening with my parcel

It’s been 2 weeks of going around in circles Melbourne to adl back to melb back to adl back to melb

u/lg693 — 5 days ago