r/Audeze

Hello everyone,

I own both the first and the second version of these headphones.

In the first version, the noise is almost inaudible — it’s there, but very quiet.
In the second version, it’s more noticeable, although in my opinion it’s not terrible.

Many people have said that the noise is present in every unit of these headphones, and that those who don’t hear it simply have worse hearing. There are also people who exchanged their headphones multiple times and claimed that every unit had the same noise. On the other hand, some say that after a replacement, they ended up with a unit that has no noise at all.

Personally, I find it hard to believe that one unit could have noise while another doesn’t, since all of these headphones are built from the same components.

Aside from the noise, there aren’t really any major issues, although it’s not perfect.
Sidetone is quite good — there’s no crackling.
Volume balance is also almost very good — almost, because in a few cases it seemed like the left channel was slightly louder than the right, meaning I could hear things just a bit more toward my left ear rather than centered.

I’ve had the headphones since April 16, and since then they have disconnected from the dongle a few times, but they reconnected automatically almost immediately.

Apart from the noise, I could live with all of this — maybe these issues will be resolved in future updates. Unfortunately, I believe the noise will remain.

I’d like to ask you to share your experiences:

• Is there anyone here whose headphones have absolutely no noise — 0% — meaning when you put them on and turn them on, you hear no difference at all?
• Has anyone replaced their headphones due to noise and received a new unit that truly doesn’t have this issue?
• Is there anyone with a noise-free pair who has let someone else try them and had that confirmed?

I’m asking because everyone’s hearing is different, and what is silent to one person might be noticeable to another.

Please describe your situations, as I’m wondering whether there’s any chance of getting a unit of these headphones with no noise at all.

Thank you.

I’ve been stuck going back and forth between these two and it’s getting ridiculous at this point. I’ve already returned two Elites (on my third now) and one Maxwell (currently on my second).

The only thing holding me up is whether the Maxwell 2 actually delivers better, more immersive audio, because that would be the main reason I’d stick with it. Outside of that, I honestly prefer the features on the Elite and the sound is good enough.

Curious if anyone else has been in the same boat and finally picked one. What pushed you over the edge to decide? Appreciate any insight.

I don't know what the root cause is for the slight Maxwell 2 hissing/noise, but after 3 days of using the headset I'm noticing a very quiet hissing, even with the sidetone off.

Not sure it was there when I first used the headset, so hopefully this is fixable by a firmware update.

If not, my return window still has 20 days left :)

Sometimes you just want that massive soundstage that open backs headsets give. And without any Maxwell QC issues.

I just got the MMX 330 Pros as the reviews have been great and wanted to hear for myself. I play mostly FPS and this headset is sublime. Masssive open soundstage and excellent spatial awareness, natural and airy, really precise footsteps tracking.

And the best part of all for me - no shit sidetone issues, no hissing (M2 I'm looking at you) and an excellent mic (No brewers droop either!) .

Paired with the Creative Sound Blaster G6.

I recently got the PS Maxwell headset and realized that the aux connection to Xbox is a little quiet. I’m on the latest firmware, so there’s not much I can do to boost it.

Is there a way I could order an Xbox compatible dongle and update my headphones to have the Dolby license?

There’s no reason I’d need to buy a whole other set of headphones just to make it compatible right?

Lately, I've been having an issue with my Maxwell (PS5 version) headset. In dongle mode on Windows 11, the first second of every sound (whether it's a YouTube video or a Windows sound test) gets cut off if no audio has been sent to the headset via the dongle for a short while.

The drivers for the headset are up to date, and I installed them directly from the Audeze zip file named Dolby_Maxwell Head Tracking_Win_11_29_23. To my knowledge, there haven't been any updates for the headset since then.

I've attached my settings for Audeze HQ and Dolby Access to this post, in case I've set something up incorrectly there. I've also attached an MP3 file demonstrating the sound problem. When I use SoundKeeper, the problem doesn't occur, as you can see in the video.

My guess is that Windows is putting the USB-C port on my motherboard into sleep mode when it doesn't receive a continuous signal. I've already gone into the Windows Device Manager and unchecked the option "Allow the computer to turn off this device to save power." I also tried plugging the dongle into a different port (even using a USB-C to USB-A adapter in every single USB-A port).

Disabling Dolby Atmos and audio enhancements didn't fix the problem either. Because of this, I'm slowly running out of ideas on what else I could do to fix it.

Do you guys have any other ideas on how I can get rid of this issue?

Link to mp3: https://drive.google.com/file/d/1Suflu5vA1KFMgJHFlDbbga6Q4L84fkLr/view?usp=sharing

https://preview.redd.it/62o8uxk33exg1.png?width=1278&format=png&auto=webp&s=74dc261eeddeeec832e1f38d1c4de08cfd6a7daa

https://preview.redd.it/u0r0wivd3exg1.png?width=1359&format=png&auto=webp&s=037aa8957eb8e194572e382c25fd501d6e7ed161

https://reddit.com/link/1svm81z/video/e9zmx8pe3exg1/player

I was wondering if there now is any information/update on when the Audeze Maxwell 2 ANC will release

I’ve had a pretty good experience so far but I’m encountering an issue where if I take a call in the middle of a game the audio will not switch back to the dongle and I cannot hear my game at all. The only “fix” I’ve found so far is having to physically turn the headset off then back on. After re-pairing to the dongle I can hear my game audio again. I’ll probably factory reset but I was wondering if this was common at all. I am currently updated to the latest firmware and using the PS version.

Bought April 2023, today popped on my head and left earcup dead.

Is there a teardown guide anyone can recommend, or repair guide anywhere?

Hi everyone,
I just today got my audeze maxwell 2, of course at first i let them fully charge and have the dongle and headphones updated. I usually watch a video while i play on my ps5. So i had bt connected to laptop and jack connected to ps5. it worked perfectly until i toyed around with the volume for a bit. Then both audios got cut and there was this very loud buzzing sound. after a while it just said "power on off, bluetooth connected". I tried doing it again but as soon as i put the jack back in when bt is playing theres a buzzing sound. Is this a software issue?

I couldnt find anything about this online so hopefully someone knows of this. Thank you in advance.

Just wanted to share some custom profiles for specific eq lifts. I wanted to make a starter preset that would cover most of my own listening preferences depending on the tracks I listen to. This is of course specific to my subjective preference and does not represent final settings. But I wanted to start with something, then fine tune it depending on application, listening genre, gaming genre and such. I hope this makes sense to others, and find it useful as a guide only.

So I figured out that the dongle itself is done. I have a back up headset that I didn't want to use and thats how I figured out my dongles bad