r/Aldi_employees

I was first ringer today. It is Saturday, busy as hell. And our ASM was my 2nd ringer until we got everything finished etc. Just chaos

Im trying to keep my line flowing and I get a woman customer. She has her own cart.

I am ringing her things and she throws 2 bags at me and says to ring them so she can bag.

So I ring them and throw them in her cart.

It is one thing if you are using my cart. I will work with you

But she had her own cart.

So I kept ringing and put her stuff in the cart. I hear her mumbling under her breath at me but I do not care.

Then I tell her the total and she tells me to "hold on"

And she keeps bagging while I sit there watching.

I said to her "ma'am you need to bag over there and pay first. Your total is..."

And as I say that she screams in my face THAT IS IT

she storms out of the store. Leaves her entire cart and items behind. I watch her walk outside to the car on the curb

She is pointing n into the store and screaming with her hands. She gets in the car and drives off.

I just sit there like.... ok?

These people come to aldi every day. How do they not know how the hell it works???

It was hilarious. She spent all that time shopping. Almost had her shit bagged and then just stormed out because I told her to finish bagging at the counter and pay.

Another weekend at the aldi.

Oof

1. Fear based leadership. Until 2024 the company grew but also cared for its people. In 2024 that shifted to KPI's and unacheivable standards being held over our heads and if it wasnt met with positivity and success we were actually told we would be replaced by "the many trainees who would love to do the job". My store was insturmental in the curbside revolution back in 2022-2023 as we were the first to get down to 12 spi and maintain it for 3 years. VP and such came by to learn our 'box' method and shopping standards. We helped make training videos and as far as KPI's we managed to nail every one every month for 4 straight years except 1 month a smt ran my store and did an OE at 86 instead of the required goal of 90 that year. So when I say fear based leadership I really mean the entitlement of my superiors 2 of the 4 DMs I had literally threatening others in my district who were by no means under performers and myself with morr visits and harsher conditions no matter how good we looked. My store was located within 5 mins driving distance of the VP and 2 of our DOSOs. We had to look good 24/7. And did. Multiple Pres and CEO visits where Jason and Attie knew me by name because of our standards. Yet me and my ASMs were still threatened weekly and not praised. My other 2 dms were decent but 1 got promoted before the 2024 performance and compliance BS and the other I had for 3 months and he got fired for ignoring a newer store manager sleeping with an assistant at one of his stores....so yeah not great. I could tell hundreds of stories of how fear based leadership was/is a good reason to leave but Ill stick with just one that I think stands out and is recent. My ASM i had promoted back in 2021 started being vocal (hes from new york) in 2024 with the not so great changes the company made. After several conversations and development he was back to working his butt off and keeping his head down and just complying as they directly told us we should. In Nov of 2025 my DM decided he and both of us needed a final warning because of his attitude as it did not meet Aldi standards. I explained he is just simply voicing his concerns with the changes and that this is simply a development conversation and not a final warning as he responds well to explanation (hes an analytical). She then told me if we didnt do his final warning we'd be doing mine. I have a family with 4 kids under 10 so naturally I said "okay. Lets do the final" because I didnt want to loose my job. During the meeting he told her she seemed fake to him in how she presented new changes and he maybe said a few things to other workers they didnt want him to because like all other employees who have seen SMs and below get fired for not adhearing to crazy changes immediately, was afraid of loosing his job. He said he didnt feel comfortable approaching her about any of this ever because of her harshness to the point of yelling even when the only thing wrong with the store was an egg spill that had only recently happened. She said "it sadens me that you feel you would loose your job so quickly or easily and I hope I can put you at ease. You can always talk to me and I will try to be as authentic as possible"...that sounds great right? Like a total 180 from what he said..the moment the meetinf was over he left the office and she turns to me and goes "well hes going to need to be fired quick". This is the culture Atty McGrath has hammered home with all Aldi cooporate and it seaps into the DMs and only changes at the SM level because of reason #2

2. The only way to suceed is to cheat and that isnt sustainable. Between opening standards and manager SOPs alone I can break down the whole problem. As a store manager with a store doing the average of 1.3 mil you would think the systems were designed for that type of store. Yet my time frame for expectations set forth by SOPs for mornings alone was as follows: 730am-8am arrive and check WFM, great every employee (2-3) and check their progress, write zone board, check deposit slips, start Meat.

8am-9:15am check all dates in store, finish meat(45 mins at best with 10 layers) and maybe MDU (mixed pallet with Cooler so good luck) re-check in with all employees, shift start up, put out drawers, open doors, UBD, look at eSB, check all esls in store, pass out walkies, zone walk (20 mins minimum with 5 at register watching them ring maybe 2 customers), check email, ensure produce cooler etc are cleaned and full and both are equally important and cannot be skipped or unprioritized for each other....thats most of it...plus any odds and ends regarding OE management (cutting for the day).

I then would be given on the schedule for a 36000 day 3 employees including myself. So 1 for then 15+ curbside orders, 1 for register (not a SCO stote) and me...to do all of grocery by myself until about 11. Thats 7-9 pallets every day.

In order to acomplish all of this we would over schedule and over cut. We'd get in trouble when we would cut because we neede more hands on deck but would also get yelled at if our OE for 1 single day didnt make the new 92.5 standard...it was 88 for 2 years..88.5 in 2023. Then 90 in 2024 and then 92.5 in 2025. At 36000 for a day in 2023 i would have about 50-60 hours for the day...in 2026 about 32. I was told just work harder and be on the floor more..but also as a company we are working towards an 80/20 rule for SMs.......honestly...im not even going to finish this post. I want you all to finish it for me. I dont have the energy or the time. I quit. Im done. Im so free. Upon leaving my boss was still trying to even control where I dropped my keys off saying "we prefer if you drop off at anouther location". She also told the entire team theyd be written up if they texted me.....im so over this. I could write a novel on how this company went from great to straight up abusive...fyi I had to fire that ASM in Feb of this year because she didnt like something he said.

Ill finish on this: if you feel trapped, alone, unable to voice your opinions without retribution, unable to acomplish your daily jobs simply because of the standards being to high? Take hope. Find a way out and never look back. I know its hard. Just lie to them a little longer and tell them everything is good. Then get out. Dont stay with a company that doesnt value its people but especially dont stay with a company that says it does when no one feels like that...anyways..finish the reasons for me. Let me know why you left or are leaving.

IM SO SICK of sweeping up nasty cherry pits from people who eat them and spit them on the floor. I hate when cherries are back and I hate seeing how disgusting some people are.

The crazy thing is guys in twenty twenty seven.We're gonna be opening with two people alongside.Having self checkout and curbside, and then the closing shift is going be closing with one person, and they can do it all!!! Guys im sorry none of this makes sense. The problem is the rich.Want to get richer.

There is no ceiling in the game of making money. I guess it's just hurting your employees.

And why is it sweet potatoes and red capped parm?

I swear it's every day, customers just casually grabbing items from the bottom of a stack instead of the top. All you are doing is making it harder on the employees when they go to scrap the store. You aren't getting anything at a fresher or "later date" either..

Just stop! And for the love of all mercy, please stop putting refrigerated items in the freezer sections or on the shelves and so on, I found an entire case of yogurt in the freezer section the other day and people wonder why prices go up on product?! Because you don't put them back where they go!

Rant over 🫠