u/zen2v

I’ve been dealing with this for 2 months now, and honestly… is this company really this bad?

I can open Messenger normally, but I can’t send any messages at all. Every time I try, it forces me to do a video selfie verification.

I’ve done it multiple times — different lighting, angles, devices — and it just keeps looping with zero results. No explanation, no feedback, nothing.

So basically, I have an account I can log into… but I can’t even use it to message people. What kind of system is this?

What makes it worse is the complete lack of support. No real help, no human response, nothing.

Just an endless broken loop.

And the worst part? I’m clearly not the only one. Many people are facing the exact same issue, stuck for weeks or even months.

At this point I’m seriously asking:

Is this platform actually broken, or do they just not care?

Has anyone found a real fix for this?