Alternative to Avanan
I feel like the Avanan spam product has slipped and I’m worried it will continue to decline like most MSP products. It seems that vendors in the MSP space are good for 3-5 years and then VC money or other reason causes the product to slip. I feel like Avanan is starting to head into this camp. Their support over the last 6 months has been terrible. It’ll take multiple days to hear back from support. Since they only do email support, I’m at the mercy of sometimes long delays. They seemed to have never fixed their web portal (it’s so dang slow and buggy) and have been having more issues with licensing and their integration into o365.
I cant imagine I’m the only person who has felt like this and would love to hear from someone who has moved off the product and what they moved to.