u/yaboysig

Hey everyone! So I was basically trying to figure out if anyone here is still waiting on their orders from Knife? Specifically from the last two drops? I got shipping from the April 2nd release but it hasn't had any movement and then my second order from the 22nd release still hasn't gotten shipping..? I already know a ton of you are going to be hating on this post but regardless of that, we're still customers at the end of the day and have genuine questions lol. I get people might feel some type of way about certain brands but pleaseee take your hate elsewhere, I'm genuinely just trying to get some help and find out if anyone else is still waiting like me lol 😅

Hey everyone, so for context I live about 2+ hours away from my nearest MC and I recently purchased a brand new build from them. After attempting to get my old PC repaired (which has been a headache in itself), it seemed it was best to go with an entirely new build from the ground up. Fast forwarding a bit to when everything was finished with my new build and I was able to pick up the new PC. The day I picked it up I was told the system froze on them during testing and they were able to root the problem to potentially "DOA" ram, so they replaced it, it booted with no freezing and finished their diagnostics test, then I was able to pick it up and take it home.

Once I got home later that evening (again, after a 4+ hour round trip), on my very FIRST boot up at home, the PC froze on me. Hard restarts/hard reset fixed the issue and I can log in. Quite literally every single day since I got the PC (about 10 days after), from sleep or shutdown, the PC would freeze on log in, during log in, or a few minutes after. Some freezes even happened during idling or while I was watching a video on youtube, mid-video, it would just randomly freeze on me. I've attempted troubleshooting to the best of my abilities, (i.e. changing power modes, updating bios and drivers, turning off fast start up, turning off google chrome graphic acceleration, and probably a few other things that I can't remember at this moment). So here's where I'm unsure of what I should do.

So far, after a little over a week of having the problems, they've stopped occurring as often. I did get one freeze the other day (2 days ago now) when I booted up from shutdown and my motherboard logo popped up and froze on that screen, however event viewer didn't show anything for that specific freeze. And since then, I haven't experienced the "normal" freezing I was having during normal use of the PC, like watching videos or idly scrolling a website. I have been in debates with myself as to whether or not I should still take my PC to the store (2+ hours away) to have them look at it and run their diagnostics on it to see if they can potentially figure out what was/is wrong with it? I don't want to fully count my freezing issues out but since they haven't been occurring, I mildly feel 50/50 on whether I should take my PC back to MC or not, and I keep going back and forth with myself on it. Also the 2-hour drive there and 2-hours back definitely takes a bit of a toll on me lol, I won't lie there. It sucks. Especially if I have to leave my PC there, it just becomes a whole extra process and I've basically just been attempting to avoid doing all of that by troubleshooting and *hopefully* fixing the problem myself, but I truthfully am unsure of what I should do and kind of feel like I've been at a standstill just waiting for the PC to freeze on me one more time 😅

I would love some opinions on this! Sorry for the long text as well, and thanks for the help! I really appreciate it.