u/xswords1

so I have an s8 pro ultra and I have contacted support about the issue the issue is that it will charge to like 25% then just say the contacts are dirty and I have cleaned them a lot and it still does this i also did a battery swap on the bot to try and fix it it didnt work and it still error Ed out saying charging contacts are dirty I have also cleaned the the reflectors on bot and dock which worked once then hasn't worked since I feel like it a loose wire or something but I dont want to break it to find out if it is or not so im asking you guys what I should do