
Update: OnePlus increased my screen replacement discount from 10% to 30%
Hey everyone,
A few days ago I posted about getting a 10% discount on my OnePlus 13 screen replacement after contacting support and escalating my case.
Well, I have another update: after further discussions with the support team, they increased the discount to 30% off the screen replacement cost.
The screen damage was accidental and not covered under warranty, so I honestly wasn't expecting much. I simply explained my situation, mentioned that I've been a loyal OnePlus customer, and politely asked if there was anything they could do to help.
I'm sharing this because it might be worth reaching out to support and escalating your case if you're facing a similar repair bill. No guarantees of course, but being polite and persistent seems to have helped in my case.
Has anyone else managed to get a repair discount from OnePlus? I'd be interested to hear your experiences.