Zepto cafe
For the first time, I had ordered from Zepto cafe because I had exam the next day and I needed to sleep early for it. I ordered ahead of time around 6 pm. Everything seemed fine till the delivery driver kept going back to the warehouse, he’ll go one straight line and then come back, he’ll go one line and then comeback, and suddenly it said “high demand” and I really tried to be patient but my pg closes early and I can’t just come out like that even for food. So I contacted the chat box to cancel the order but they didn’t seem to understand and so I had to take action in my own hands 💔it was already around 7:50 and then it turned 8 and my pg would close. After talking to the customer support team, they cancelled the order, and so I was relieved and went back to studying, then I see again, “arrived at location” all of a sudden and he started calling me again and again, and so i picked up and said “I had cancelled the order” and then he said ok and then cut the call. But then again and again I got calls. I’ve never been this annoyed at a food delivery app before.