u/umamiking

Hi, I have a Dyad Pro that I purchased new from Amazon. I only use it about once a month (or less), in a small apartment with partially hard floors. I noticed that over the past few months, the front rollers regularly come loose, falling out of the sides. This happens during normal use on a typical floor. I am not going over bumps, debris, mats, etc. The floor isn't textured, tiled, or patterned. I am just using the mop on Auto, and even if I don't bump into walls or do anything special, one or both of the front rollers end up coming out. I don't recall the front rollers having any kind of lock (like the main rear one), so I’m not sure if this is a design flaw or if I am missing something. Any help would be appreciated.