u/theadrium

Hello,

I am a recent immigrant to Ontario Canada, and I’m struggling to understand what I need to do to get Omnipod DASH pods.

I am existing DASH user (in my home country), and I just need more pods to continue my treatment.

When I log into the Diabetes Express Omnipod portal and go to Shop>Buy Pods I get stuck in a loop where it just keeps asking me to log in over and over. I cannot reach a page for ordering the pods no matter what I try.

Can someone help me understand if I need to enroll somewhere or something? I tried calling customer support and they didn’t help- they just said I need to make an account which I already did through the site (I can log in and everything…)