u/thatshygirl06

I ordered a cake a few days ago on the baskin robbins website and the order was sent there, and they took the money out of my account and everything. I sent someone to pick up the order and they said they had no order for me. I called the store myself and they again they said they didnt have a order for me even though I had the order number and they just hung up on me. Just very rude, and I wanted to know if anyone else had problems with them?

I filled out a form for customer service and now im waiting for them to call me, but this sucks because it was a cake I bought for my mom and I was really looking forward to getting it today.