u/tattoovampire

I had Comcast Business at my office. I noticed a significant decrease in download speed and called support. They immediately blamed my third-party modem, which I knew was compatible with the service. It had worked just fine for two years. When I laughed at their blame-casting they informed me that if they came to troubleshoot outside and didn't find anything, the service call would cost me $99 because I wasn't using their equipment. I was pretty certain they would find something but their entire tone of voice was condescending and smug. I told them to forget about it, hung up and then ordered fixed wireless internet from a competitor. 4 days later I was able to call Comcast and tell them to shove it.

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u/tattoovampire — 13 days ago