u/swamy_g

I have a new DK24 Plus. It's pretty good, overall, but one issue I have is that the high E string keeps slipping off the edge really easily. My action is not that low and this doesn't happen with the non-plus model and other guitars (I keep action on same height on these as well.)

I look at the frets and they are more rounded on the edges, could this be the reason?

Or is it because the nut is not cut right? Is the slot for the high E cut too close to the edge?

I'm wondering if this is one-off issue on this specific guitar, or if they're all like this? Wondering if I should return and get another one. Otherwise, this is a fine guitar (although a bit expensive for the specs)

Any experience this issue?

edit: adding photo of the bridge.