u/squishy_sonny

So on the 16th I bought the new griffon's saddlebag book for about £16 but now when I'm on the app it tells me I have to buy it again, so I checked my bank and the money has gone out, I even tried to buy it again but Google play keeps telling me 'you already own this' so I couldn't even if I wanted to, checked the website and I don't have access to it there either.

I took out a support ticket about and hour after and heard nothing back since then, I even took out a second support ticket yesterday and still nothing.

Any advice on what to do?