FIDO locked my phone that I paid for OUTRIGHT?? And now I’m stuck cause my flight leaves in an hour. Any options ??
I’m really pissed off right now. I’m at the airport and trying to figure out why my Europe e sim isn’t installing. I talk to the esim provider like ??? It’s always worked easily multiple times in the past?
They tell me it’s probably cause my phone is Locked. I say nahhhh. I bought the phone outright (at Fido store but I paid for full thing with my credit card). It shouldn’t be Locked. Heck even when I was on monthly plan phone wasn’t locked. Isn’t that illegal since like 2017?
Anyways I check and YEAH they blocked my phone. I try customer service and it doesn’t let me talk to anyone and keeps giving me automated answers. Same in chat. All they say is “we can call you back tomorrow. Schedule a time”
Well they can’t call me back! I’ll be on a plane !!
Any idea what to do?
I tried calling, chat, and even Facebook messenger! Nothing works :(
Would they even be able to do it when I’m abroad ??
Please help 😭