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u/slayayanami

Image 1 — Paid insurance on expensive item that got damaged and buyee are saying otherwise
Image 2 — Paid insurance on expensive item that got damaged and buyee are saying otherwise
Image 3 — Paid insurance on expensive item that got damaged and buyee are saying otherwise
Image 4 — Paid insurance on expensive item that got damaged and buyee are saying otherwise
▲ 4 r/Buyee

Paid insurance on expensive item that got damaged and buyee are saying otherwise

I’ve had a really positive experience with buyee so far but with my last order I purchased a more expensive item; I paid for the $5 insurance fee and $3 extra protective packaging. My invoice clearly says this. Unfortunately this was the one item in my order that arrived badly damaged. I emailed buyee for assistance and they’ve told me I only paid for inspection when I’ve clearly paid for insurance; I have misread something or what? I’ve emailed them back proof because I’m certainly confused and unhappy about the situation.

u/slayayanami — 1 day ago